How Do I Change My Payment Information on Tidal?

Changing payment information on Tidal is an easy process that can be completed within minutes. You can access the payment settings through the Tidal web app or Tidal's website. You are unable to change your account's payment information using the mobile app. On Tidal's "Manage Subscription" page, you can also change the type of membership to fit your needs, redeem vouchers, and activate devices that can be used with your Tidal account.

Jan 23, 2020

Tidal is a subscription-based music streaming platform with high-quality music videos and exclusive content only for their platform's users. Changing payment information on Tidal is an easy process that can be completed within minutes. You can only change your payment information through the web page or Tidal's web app. When using the Tidal mobile app, you are only able to update things such as usernames or passwords related to your account.

Tidal's manage subscription settings allow you also to change the type of membership you have with Tidal to fit your needs, redeem vouchers, and choose which devices you want to use on your Tidal subscription. Tidal also offers a HiFi subscription option for lossless audio quality that is considered the premier audio recording format.

Changing Payment Information Through Tidal's Website

Account Subscription Settings Web Page

1. Once on subscription settings, click the "Payment" box with the credit card icons

2. Click the black "Update Payment Method" box

3. Update your next payment information with either credit card or PayPal options

4. Press "Continue" to confirm your credit card information

Changing Payment Information Through Web App

1. Log into your Tidal account on the Tidal web app

2. In the upper-left corner press ". . ." this will drop down a menu relating to your accounts settings

3. Click "Manage Subscription" on the drop-down menu

4. Once on subscription settings, click the "Payment" box with the credit card icons

5. Click the black "Update Payment Method" box

6. Update your next payment information with either credit card or PayPal options

7. Press "Continue" to confirm your credit card information

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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How to change Tidal payment information
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