How Can I Access My Tiktok Without the Password or Email?

If you've lost access to your TikTok account and can't remember the password or email you need to log in, you may be afraid you can never regain access to your account. However, there are things you can try. If you have access to your phone, you can use it to get temporary access to your account and then change the password. If you don't, you can use TikTok's feedback form.

With all the online communities that people belong to, it can be easy to forget log-in information for some of them. If you have forgotten both your password and log-in email for TikTok, then you may think that you can't sign in to your account anymore. But if you just read on, you'll learn that you may be able to after all.

Search Your Inboxes

If you know that one of your current email addresses is the one you used for TikTok but can't remember which one, just search the inbox of each for messages from TikTok. That will tell you the email address you need. Then you just need to go to TikTok's log-in page, click on Forgot Password and then enter your email address. You will be sent a code you can use to log in temporarily, and can then change your password to a new one.

Use Your Phone

If you have a phone with you, click on Forgot Password on the log-in page. You can then enter your phone number. You will be sent a code to use to temporarily log in, and then change your password.

Use the TikTok Feedback Form

If you don't have access to a phone, you can use TikTok's feedback form to regain access to your account. Just follow these instructions:

  1. Search for "TikTok feedback" in any search engine.
  2. Use the link to get to the form. It will have a field for your Username and on for your email.
  3. Enter your email in the email field. It does not have to be the email you used to join TikTok, so enter any email address you have access to.
  4. Enter your TikTok username.
  5. Enter a description of your problem in the field titled "What would you like to tell us?"
  6. Click on the submit button.

TikTok will respond within three to five business days. Provide any information that is requested and follow instructions, and you should be able to regain access to your account.

Contacting TikTok

If you need additional help, you can contact a TikTok customer service agent. You can do so by email, but TikTok has no phone number for customer service.

How Can I Access My Tiktok Without the Password or Email?

Why Did GetHuman Write "How Can I Access My Tiktok Without the Password or Email?"?

After thousands of TikTok customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Access My Tiktok Without the Password or Email? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TikTok if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for TikTok Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TikTok in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Access My Tiktok Without the Password or Email? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 2 months ago
Viewed 658,811 times
lost TikTok email and password
regain access to TikTok account

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