How Do I Recover My Tiktok Account?

Using your TikTok account even if you have taken steps to deactivate it or you've forgotten your password or been locked out of your account is easy if you follow the steps to reset your password and cancel deactivation. Banned accounts can be appealed to TikTok so you can continue to post content and connect with your followers.

Whether you took a short break from TikTok or have forgotten your password and find yourself locked out of your account, you will want to know how to recover your TikTok account. You can get assistance in logging back in through TikTok user support here. You can find out below how to recover your account.

Reactivating Your Account

If you were thinking of taking a permanent break from TikTok and took the steps to delete your account then changed your mind, you have 30 days to reactivate it. To reactivate/recover your TikTok account, follow these steps:

  1. Open TikTok on your smart device.
  2. Touch the Me icon on your screen.
  3. Select Sign Up for TikTok.
  4. At the bottom of the screen, tap Log In.
  5. Enter your old account information (email and password).
  6. Choose Cancel Deactivation.
  7. This will fully restore your TikTok account.

Unlocking a Locked Account

If your account has been locked due to too many failed login attempts, you can recover your TikTok this way:

  1. At the bottom right of your screen in your TikTok app, tap Profile.
  2. Touch the three-line icon at the top right.
  3. Choose Manage Account and then Password.
  4. Follow the prompts on how to reset your password.

If you need to reset your password and you're not logged into TikTok, follow these steps:

  1. Go to Sign Up on the TikTok home screen.
  2. Tap Log In.
  3. Select Use phone/email/username.
  4. Tap on Email/Username.
  5. Select Forgot Password.
  6. Follow the prompts to reset your password using your phone number or email address.

When you used another social media platform to sign up for TikTok and cannot access your TikTok account, you have to use that other social media platform to reset your TikTok password.

Recovering a Banned Account

When your account has been banned by TikTok, you may still have options to recover your account. To recover a banned TikTok account, do the following:

  1. When you receive the notification via the TikTok app or in your email that your account has been deactivated or deleted by the platform, you can appeal the decision.
  2. In Notifications on your TikTok app, you will see the appeal option.
  3. Tap on Appeal to start the process.
  4. Fill out the form that opens.
  5. Explain why you feel your account should not be permanently banned and any supporting documentation.
  6. Submit your appeal.
  7. TikTok will let you know if your appeal is successful, and your account is reinstated.
  8. In the interim, have a backup account for your more dedicated followers to stay in touch with you and enjoy your content.
  9. You can also email your appeal to TikTok user support here.

When you've been locked out of your TikTok account or you've forgotten your login information, you can recover your account by resetting your password. Deactivated accounts can be reactivated within 30 days of deactivation by logging in and canceling the deactivation. If your account has been banned by TikTok, you can submit an appeal to have your account reinstated. For more information, contact TikTok user support here.

How Do I Recover My Tiktok Account?

Why Did GetHuman Write "How Do I Recover My Tiktok Account?"?

After thousands of TikTok customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Tiktok Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TikTok if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for TikTok Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TikTok in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Tiktok Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 2 months ago
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access TikTok
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