How Do I Recover My TikTok Account?
Using your TikTok account even if you have taken steps to deactivate it or you've forgotten your password or been locked out of your account is easy if you follow the steps to reset your password and cancel deactivation. Banned accounts can be appealed to TikTok so you can continue to post content and connect with your followers.
Whether you took a short break from TikTok or have forgotten your password and find yourself locked out of your account, you will want to know how to recover your TikTok account. You can get assistance in logging back in through TikTok user support here. You can find out below how to recover your account.
Reactivating Your Account
If you were thinking of taking a permanent break from TikTok and took the steps to delete your account then changed your mind, you have 30 days to reactivate it. To reactivate/recover your TikTok account, follow these steps:
- Open TikTok on your smart device.
- Touch the Me icon on your screen.
- Select Sign Up for TikTok.
- At the bottom of the screen, tap Log In.
- Enter your old account information (email and password).
- Choose Cancel Deactivation.
- This will fully restore your TikTok account.
Unlocking a Locked Account
If your account has been locked due to too many failed login attempts, you can recover your TikTok this way:
- At the bottom right of your screen in your TikTok app, tap Profile.
- Touch the three-line icon at the top right.
- Choose Manage Account and then Password.
- Follow the prompts on how to reset your password.
If you need to reset your password and you're not logged into TikTok, follow these steps:
- Go to Sign Up on the TikTok home screen.
- Tap Log In.
- Select Use phone/email/username.
- Tap on Email/Username.
- Select Forgot Password.
- Follow the prompts to reset your password using your phone number or email address.
When you used another social media platform to sign up for TikTok and cannot access your TikTok account, you have to use that other social media platform to reset your TikTok password.
Recovering a Banned Account
When your account has been banned by TikTok, you may still have options to recover your account. To recover a banned TikTok account, do the following:
- When you receive the notification via the TikTok app or in your email that your account has been deactivated or deleted by the platform, you can appeal the decision.
- In Notifications on your TikTok app, you will see the appeal option.
- Tap on Appeal to start the process.
- Fill out the form that opens.
- Explain why you feel your account should not be permanently banned and any supporting documentation.
- Submit your appeal.
- TikTok will let you know if your appeal is successful, and your account is reinstated.
- In the interim, have a backup account for your more dedicated followers to stay in touch with you and enjoy your content.
- You can also email your appeal to TikTok user support here.
When you've been locked out of your TikTok account or you've forgotten your login information, you can recover your account by resetting your password. Deactivated accounts can be reactivated within 30 days of deactivation by logging in and canceling the deactivation. If your account has been banned by TikTok, you can submit an appeal to have your account reinstated. For more information, contact TikTok user support here.
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