How Do I Change Primary Contact for My Time Warner Account?

When it comes to changing your primary Time Warner account, you should not have any problems. You may login to the Spectrum page and make some changes to your account. Alternatively, you can contact the customer care representative to help you swap your accounts.

How do I Change Primary Contact for My Time Warner Account?

Time Warner Cable, popularly known as TWC, was a television company in the US before it was sold to Charter Communications. The company was ranked second behind Comcast in terms of revenue. At the moment, the TWC is now Spectrum. The Current Time Warner Cable customers can access their accounts through Spectrum.

With Spectrum, you can enjoy many services such as Spectrum Internet, Spectrum TV, and Spectrum Voice, among others. For the internet, the company provides you with a free Modem, and access to thousands of Wi-Fi hotspots without even signing any contract. The voice services come with smart choices for mobiles to save you up to $40 off the monthly mobile bill. When it comes to the TV, you can watch your favorite programs and shows on-the-go or at home using the Spectrum TV App.

To access these services, you will have to create an account with the service provider company. But how do I change primary contact for my Time Warner Account? Let's learn more about the steps required to change Time Warner primary account.

Can I Change my Primary Email to another Time Warner Cable Account?

The correct answer is yes. TWC allows you to change your account by creating a secondary account. But the new account will most likely look like the primary TWC account apart from a few changes in your credentials. In this case, you will have to call the customer service agent at TWC to help you swap your primary with a secondary account.

Make sure you provide the agent with the correct information regarding your account username and other personal details. After swapping your accounts, your new email will become your primary email while the originally assigned email address will become secondary.

To confirm that the account is yours, TWC will send you a text message on your phone or email. The information will let you know about the changes you recently made to your account. The changes might include your password, PIN, email address, postal address, security code, security question/answer, and your online name.

This information is essential because it will always let you know if someone else other than you had access to your account. If you didn't request any of the changes mentioned above, then you can let the primary account owner contact the TWC representative for immediate action.

Can I Create Changes Online?

Yes, it is possible to change your primary Time Warner account by logging to your existing account and making a few changes. Here is how to go about with the process:

You May Add New Users to Your Account

To achieve this goal, you need to sign to the TWC website (or SpectrumBusiness.net) as a primary user.

  1. Then proceed to the Settings page for more guidance
  2. Click the People tab
  3. Select Add Person
  4. Enter user information
  5. Finally, save the changes

Keep in mind that your service provider will constantly ask you to verify your account information with the aim of making changes to your account settings.

Update User Permission by resetting Password or Deleting User

  1. Go to the TWC website and sign in to SpectrumBusiness.net. Remember, you are signing in as a primary user.
  2. Then click the Settings
  3. Choose the People tab
  4. Then select user
  5. Update user information by clicking on the three dots near the user's name. The dots will take you following options:
  • Manage user Voice line
  • Change the user's role
  • Delete user

The two methods will help you make a few adjustments to your account and finally create a secondary account to replace your primary one.

How Do I Change Primary Contact for My Time Warner Account?

Why Did GetHuman Write "How Do I Change Primary Contact for My Time Warner Account?"?

After thousands of Time Warner customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change Primary Contact for My Time Warner Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Time Warner if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Time Warner Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Time Warner in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change Primary Contact for My Time Warner Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked a year ago
Updated 10 months ago
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How do I change primary contact to my Time Warner account
changing your primary Time Warner account

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