Whether it's relocating across town or to a different state, moving can be a stressful process. Between the packing and arranging things at your new home, the last thing you want is unexpected television or internet provider difficulty. The Time Warner Spectrum no-contract service and straightforward transfer process allow you to concentrate on the more important things.
The merger of Time Warner Cable, Charter Communications and Bright House in 2016 led to the creation of Spectrum. Time Warner Cable still offers television, internet and telephone services under the Spectrum brand name. In this article, we look at how to move a Time Warner Service to a New Address.
Call their customer service number to talk to a Time Warner representative about moving your services. It is advisable to do so at least 14 days before your moving date, but you may call to arrange for a transfer at any time.
If you need to change your move-in date, simply call the service provider to schedule the transfer.
The transfer fees you get with Spectrum Time Warner largely depend on the type of services and whether self-installation is an option.
Time Warner Spectrum customers incur a one-time fee to move their services from an old address to a new one. Simply contact Spectrum to book our transfer and the charge will be included in your upcoming monthly service bill.
Sometimes, current customers are still subject to a new installation charge. You may incur a one-time fee for installation if you need a technician to make a visit. The fee also applies if your service isn't transferred within a month of being disconnected from your previous address.
Moreover, Spectrum internet customers are subject to one-time Wi-Fi activation charge at a new address. However, TV and Voice subscribers do not have to fret about the Wi-Fi activation fee unless they plan to begin the internet service.
Self-installation is an excellent way to stay away from an expert installation fee. If you are moving locally, chances are you will have a chance to self-install at your new home free of charge. Ensure to contact the service provider in advance to verify your eligibility for self-installation. Given that you don't qualify for self-installation and don't schedule professional installation, you might wind up without the services at the new address.
When you make a service transfer appointment, a representative will notify you of whether you should keep or return the equipment. You can return the equipment physically at a local Time Warner Spectrum location, or take it back through UPS. The company will give you the relevant shipping label.
The Time Warner service will be accessible at your new location once the installation process is finished. If a professional installation is necessary, the beginning of your new services will depend on technician availability and appointment length.
Time Warner Spectrum lets you activate your services at new place whenever you are ready. But, note that services at your old place of residence will cease as soon as the transfer is complete. To avoid a service gap, please ensure that you have moved in to your new address before scheduling the activation.
After thousands of Time Warner customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Move My Time Warner Service to a New Address? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Time Warner if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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