Time Warner: I'm moving and I want to transfer my service

A simple 3 step guide for solving this common Time Warner problem quickly and effectively by GetHuman

Before you get started, be sure you have: Account number, Social Security number, Billing address, Date of birth
If you are a Time Warner customer and would like to transfer your service to a new location, first check here to make sure Time Warner services are offered in the area. Enter your zip code in the box, then click "Check".
If Time Warner Cable service is located in your area, call and speak to a My Move Specialist at 1-855-892-6683. Make sure you have your account number, social security number, address, and move in/move out dates available.
The My Move Specialist will schedule an appointment for a technician to remove the Time Warner equipment from your current house, and install it in your new location. Calling ahead ensures a seamless transition of services. Some transfer fees may apply.
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: BenF • April 13th, 2016

About this Step by Step Guide

After thousands of Time Warner customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Time Warner: I'm moving and I want to transfer my service; The box is bad we believe it won't turn on and the tv flashes from black to the lil grey dots. The tv is brand new; No volume on TV. Remotes need programming; my phone has no dial tone. my filipino channel not working. no picture on channel **. **. *** and...; DVR boxes still not working got to E-* this time after reboot; I was told that I was sent a email wanting me to verify my email but I never received it.... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 121 minutes to get through these steps according to other users, including time spent working through each step and contacting Time Warner. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Time Warner Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Time Warner that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I'm moving and I want to transfer my service guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Time Warner

Time Warner Phone Number
See current wait time and use the GetHuman Phone to reach Time Warner without waiting on the phone.
Contact Time WarnerTime Warner Customer ServiceMore Time Warner How To GuidesSimilar Problems Reported by Others

GetHuman shows free information and tools to help customers contact Time Warner and solve Time Warner customer service problems faster.

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!