Step By Step Guides for Solving TransferWise Issues

Instructions to help with popular customer service issues

Popular TransferWise How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common TransferWise customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing TransferWise customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other TransferWise customers

Hi I made transaction for post money online send in my wise account but didn’t receive...
How can I deposit a US dollar check in my Wise account. Regards Jim
J'essaie de r*cup*rer mon argent venant de wise*J'ai confirm* mon identit* en cliquant...
My payment stop at your side. I send all details to you then also.
I have send **** Euro to transfertwise Europe SA instead of my personal account in WIse...
Je n'ai pas encore re*u un virement qui a *t* fait depuis l'*tranger*Mes coordonn*es de...
Please help me to find out why my money still not receive in philippines
in my wise app sofort payment is showing not available plz i need help
Dear Sir* Madam, *I have forgotten my card code. I will be very greatful if you can sen...
I would like to asked you my transaction number is ********* its already paid from my s...
Tried to send money to my family via through bank account but always respond *Paused
The setting cog in accounts is not available so cannot log out of app on tablet, extrem...
Username: *****@***.com*Password: *Number: ****************I want to have a new Transfe...
We are a Wise account holder. We just want to know if we are registered with our bank t...
I want to know why my money has not reflected in my account since *th October ******My...
My refund will not receive after * din *Ago please send my payment ** GBP THANKS
Necesito que me llamen o envien un correo el dia que llegue mi solicitu de targeta, por...
I lost my card. I need it to be canceled so no one can use it
See more issues reported by TransferWise customers

Does GetHuman write how-to guides because they are a partner of TransferWise?

GetHuman has no affiliation whatsoever with TransferWise, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of TransferWise have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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