How Do I Report a Fake Transferwise Email or Website?

Many people have been victims of scams from fraudsters either by receiving suspicious emails or login into fake websites. You can recognize a suspicious email when they ask for your personal information and also emails that tell you that you have won a discount or lottery. Do not click on any links that are given on suspicious emails. Report the suspicious emails to TransferWise so that they can be shut down.

To know that an email or website is not authentic, you should watch out for the language used in the email. Most suspicious emails will tend to refer you as dear and sometimes do not mention your name because they do not know it. More often than not, these fake emails will be telling you that you have won a discount or prize and that you should follow some instructions to claim it.

Watch out for emails that tell you to click on a particular link. These links will lead you to a fake website that the fraudsters can trick you into your account as they copy your login credentials. Once these scammers get your credentials, they can make illegal transactions using your account. Do not reply to an email that asks you for your password or credit card information.

Once you receive emails that seem to have a particular urgency telling you to verify your credentials so that your account is not suspended, you should report these emails to Transferwise. To avoid your account from being hacked, you should update your privacy by changing your password as regularly as possible and avoiding using obvious passwords like your birthday.

To choose a secure password, you should use a combination of letters, numbers, and special symbols. Choose a password that is unique and has more than eight characters. To enhance your security, never entrust anyone with your password or put your password when other people are looking. You should also update your security questions.

Transferwise protects your account information by encrypting it and regularly updating their servers. The technical team at TransferWise monitors the data and watches out for suspicious activities of any of the accounts. The staff at TransferWise undergoes regular training where they are educated on how to protect your privacy and confidentiality.

If TransferWise suspects that one of their staff may be interested in your personal information, they restrict them from accessing your account. This article will guide you on how you can report a suspicious email or website to TransferWise so that they can be shut down.

How you can Report a Fake Transferwise Email or website

Follow the guidelines given below to report a suspicious email or website to TransferWise or contact the customer support team at TransferWise for more help. This is how you go about reporting a fake email or website to TransferWise.

  1. You will require your TransferWise account username and password.
  2. Open the suspicious email.
  3. Forward the Suspicious email to TransferWise without editing it
  4. Please do not copy and paste the email so that TransferWise can tract the fraudsters and shut them down.
  5. When you have sent the email to Transferwise, they will investigate the email.
  6. Delete the email from your account.
  7. Use your account username and password to login to your TransferWise account.
  8. Check for suspicious transactions in your TransferWise account.
  9. If you notice a suspicious transaction, notify TransferWise.
  10. You can reach TransferWise by calling them
  11. You can also live chat with TransferWise
  12. You can also reach TransferWise through their Facebook and Twitter handles.
  13. To enhance the security of your account, it is advisable to change your password.
  14. You can also activate the two-step verification system that requires you to use a verification code in addition to your password.

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Why Did GetHuman Write "How Do I Report a Fake Transferwise Email or Website?"?

After thousands of TransferWise customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Fake Transferwise Email or Website? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TransferWise if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for TransferWise Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TransferWise in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a Fake Transferwise Email or Website? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked a year ago
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How to report a fake TransferWise email or website
reporting a fake email or website to TransferWise

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