Why Can't I Transfer Money from TransferWise to my Bank Account
The technology revolution has brought great strides in our lives. You can easily send and even receive money, from anywhere across the globe, and anytime, thanks to TransferWise. How cool is that? However, sometimes you might attempt to make a transaction from TransferWise to your bank account and become unsuccessful. Several reasons can cause a problem. Here's an easy guide should you encounter any of these issues.
Lack of Funds
A transaction from TransferWise to your bank account can be unsuccessful if you have no funds. For instance, you want to send $400, but your TransferWise account has $200 available. You can opt to send a smaller amount to your bank. To top up your balance:
Transaction Halted by TransferWise
Sometimes, there are fraudulent activities and identity theft issues that are synonymous with money transfer. Your transfer to the bank can be stopped if TransferWise suspects a looming harmful bank activity. In such a scenario, maybe the country that issued your card is not compatible with the payment system. You can opt to use a different payment method for your transfer.
Payment Refusal by Your Bank
In some instances, your bank may decline payment with TransferWise. What can be the reason you ask? Maybe, you are requesting the transaction for the first time, and it is a significant amount of money. In this scenario, you can call your bank and speak to a representative and explain you are making the payment from a reliable source. Additionally, your bank can also take a long time to process the payment. It is common to wait for a longer time before the transaction is fully complete during the weekends and holidays.
Internet Connectivity and Verification Issues
Remember, for a successful transaction with TransferWise, and you need an internet connection. If your phone antivirus says the transaction is not secure, it will not reflect. To solve the issue, check your phone settings and allow TransferWise and your bank as safe applications. Additionally, you may also have difficulty in security verification to complete the payment transaction:
You can make a mistake in filling in the details while transferring money from TransferWise to your bank account. In such a scenario, the most natural solution is to cancel the transfer soonest. Check how far the transaction is by:
To cancel the transaction:
If you are using the TransferWise balance, the money is refunded directly.
There is a limit that you can transfer from TransferWise to your bank account. The limit depends on the currency. Each currency has different guidelines. However, you can also send amounts exceeding the limits through several transfer transactions, with all following the limit guideline.
After thousands of TransferWise customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Can't I Transfer Money from Transferwise to My Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TransferWise if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like TransferWise in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Can't I Transfer Money from Transferwise to My Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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