Is Travelers Insurance Auto Insurance Any Good?

Travelers Insurance has a variety of pros and cons. Some reviewers say the company has good personalization options while others describe Travelers customer satisfaction scores as sub-par. Before signing up for coverage, it's a good idea to look over expert and customer reviews, then call an agent to learn more about your policy options.

If you're considering a Travelers auto insurance plan, it's a good idea to see what experts and customers think about the company's service. Here's what users and professional reviewers have to say.

Expert Reviews for Travelers Auto Insurance

Reviews for Travelers Insurance can be broken down into three categories: customer support, prices, and quality of coverage. Here's what the experts have to say.

Customer Support

Nerdwallet, a professional review website, analyzed customer satisfaction ratings for Travelers Insurance. The findings indicate a lower-than-average customer satisfaction score, potentially meaning Travelers has poor customer support. Other reviews point out the company's A+ rating with the Better Business Bureau and its average scores from various consumer watchdogs. Ultimately, Travelers Insurance appears to have an average customer support system.

Travelers Insurance Prices 

Many experts describe Travelers' car insurance as affordable. WalletHub, a website dedicated to personal finance, says Travelers Insurance offers good rates and several helpful discounts.

Coverage Options

Beyond customer care and pricing, it's important to consider what's included with a Travelers auto insurance plan. Time Magazine's review of Travelers Insurance says the company offers "many types of coverage," noting that customers can "pick and choose" policy features to create a customized plan.

Customer Reviews for Travelers Auto Insurance

While expert reviews for car insurance can be helpful, it's smart to look at reviews by actual customers. Here's what customers have to say about their experience with Travelers auto insurance.

The Good: "Travelers is an excellent company." -Reviewer on Clearsurance

Many customers describe Travelers as a helpful and easy-to-use insurance company. When discussing their experience filing a claim, one reviewer says Travelers covered their roof repair costs "without hesitation." Another reviewer says Travelers has "good customer service."

The Bad: "Travelers Insurance was NOT a good experience." -Reviewer on Clearsurance

Although Travelers has many positive reviews, some customers say the company has a frustrating claims process. One reviewer on Clearsurance says, "Travelers thinks...[you're]...great until you have a claim." Another customer says their agent was kind but ultimately not very helpful when they were in the process of filing a claim.

The Final Verdict

Travelers Insurance has a mix of positive and negative reviews. Some experts say the company has lower-than-average customer satisfaction scores while others point out the company's customizable features. Many customers say Travelers offers helpful and kind agents, but some say the company has a frustrating claim process. Ultimately, it's a good idea to call Travelers Insurance to learn more about your coverage options and prices before signing up for a policy.

Why Did GetHuman Write "Is Travelers Insurance Auto Insurance Any Good?"?

After thousands of Travelers Insurance customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Travelers Insurance Auto Insurance Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Travelers Insurance if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Travelers Insurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Travelers Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Travelers Insurance Auto Insurance Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Travelers Insurance

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