How Do I Cancel My TruConnect Hotspot?
This easy to follow guide outlines how TruConnect customers can cancel their hotspot subscription. If you are currently a TruConnect Hotspot user, but you would like to cancel your account and don't know how to do so, this guide will help you. The article explains how to log into your online TruConnect account, how to deactivate your TruConnect Hotspot online, and where to find the TruConnect customer service details if these steps are not successful.
If you are currently a TruConnect Hotspot user, but you would like to cancel your subscription, this guide will be of use to you.
You're a TruConnect Hotspot user because they offer great deals and excellent internet services. However, your circumstances have changed, and you no longer need a TruConnect Hotspot. For this reason, you would like to cancel your account, but you are not sure of how to go about it. Fortunately, you should be able to cancel your TruConnect Hotspot easily online or over the phone.
To find out how you can cancel your TruConnect Hotspot, read this easy to follow guide.
Visit the TruConnect Website:
The first step is to go online and navigate to the TruConnect website homepage.
Once you are on the TruConnect website, find the 'Refill My Account' tab, which can be found in the main navigation bar. Click on the 'Refill My Account' option to be transferred to the sign-in page.
Log Into Your Account:
The next step is to log into your account. On the 'Refill My Account' page, locate the 'Already Have an Account?' hyperlink, which you will find under the gray 'Sign Up' button. Select 'Already Have an Account?'
You will then need to log in using your phone number and the password that is associated with your account. Once you have entered this information correctly, select the gray 'Sign In' button at the button of the page.
Deactivate Your TruConnect Hotspot:
If you have managed to successfully log into your TruConnect account, visit your account profile, and search for 'Deactivate Account'.
Deactivating your TruConnect Hotspot is a permanent action, so make sure this is definitely what you want to do before confirming your account deactivation. If you are sure that this is what you want, click on the 'Deactivate Account' option to confirm your hotspot cancelation.
Your TruConnect Hotspot should now be inactive.
If This Doesn't Work:
If after reading these steps carefully and carrying out the suggested actions, you are still unable to cancel your TruConnect Hotspot, you will need to contact the company's team of customer service representatives.
Once you have reached the TruConnect customer service team, they should be able to talk you through the cancelation process or cancel your hotspot for you.
To find the contact information for TruConnect, visit the company website and scroll down to the bottom of the homepage. Under the 'Company' heading, you should be able to see the 'Contact Us' hyperlinks. Select the 'Contact Us' hyperlink to be transferred to the contact page. You can talk to a customer representative via live chat or over the phone. The customer service telephone number is displayed under the 'Call TruConnect' heading.
Alternatively, you can also find the TruConnect contact telephone number and live chat link on the GetHuman website.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for TruConnect Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like TruConnect in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My TruConnect Hotspot? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
TruConnect
Paying Too Much for Your Plan?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers