If you are currently a TruConnect Hotspot user, but you would like to cancel your subscription, this guide will be of use to you.
You're a TruConnect Hotspot user because they offer great deals and excellent internet services. However, your circumstances have changed, and you no longer need a TruConnect Hotspot. For this reason, you would like to cancel your account, but you are not sure of how to go about it. Fortunately, you should be able to cancel your TruConnect Hotspot easily online or over the phone.
To find out how you can cancel your TruConnect Hotspot, read this easy to follow guide.
The first step is to go online and navigate to the TruConnect website homepage.
Once you are on the TruConnect website, find the 'Refill My Account' tab, which can be found in the main navigation bar. Click on the 'Refill My Account' option to be transferred to the sign-in page.
The next step is to log into your account. On the 'Refill My Account' page, locate the 'Already Have an Account?' hyperlink, which you will find under the gray 'Sign Up' button. Select 'Already Have an Account?'
You will then need to log in using your phone number and the password that is associated with your account. Once you have entered this information correctly, select the gray 'Sign In' button at the button of the page.
If you have managed to successfully log into your TruConnect account, visit your account profile, and search for 'Deactivate Account'.
Deactivating your TruConnect Hotspot is a permanent action, so make sure this is definitely what you want to do before confirming your account deactivation. If you are sure that this is what you want, click on the 'Deactivate Account' option to confirm your hotspot cancelation.
Your TruConnect Hotspot should now be inactive.
If after reading these steps carefully and carrying out the suggested actions, you are still unable to cancel your TruConnect Hotspot, you will need to contact the company's team of customer service representatives.
Once you have reached the TruConnect customer service team, they should be able to talk you through the cancelation process or cancel your hotspot for you.
To find the contact information for TruConnect, visit the company website and scroll down to the bottom of the homepage. Under the 'Company' heading, you should be able to see the 'Contact Us' hyperlinks. Select the 'Contact Us' hyperlink to be transferred to the contact page. You can talk to a customer representative via live chat or over the phone. The customer service telephone number is displayed under the 'Call TruConnect' heading.
Alternatively, you can also find the TruConnect contact telephone number and live chat link on the GetHuman website.
After thousands of TruConnect customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Truconnect Hotspot? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting TruConnect if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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