How Do I Access My Turbotax Account?

Access your TurboTax account shouldn't be any difficult as long as you have your user ID and the correct password. All you need to do is key in the right user ID and the correct password, then follow these helpful steps

How Do I Access My TurboTax Account?

Ideally, accessing your TurboTax account shouldn't be any difficult as long as you have your user ID and the correct password. All you have to do is to key in the right user Id and the correct password, and you will be directed to your profile.

But, what are you supposed to do in case you forget your user ID or password? Does it mean that you can't access your account at all? No. You can still recover your Turbo Tax account even when you forget your password or user ID. Let us show you how to do it.

Forgot Your TurboTax Account Password or User ID?

If you have forgotten your TurboTax online user ID or password, follow these simple steps to recover your account in a few minutes.

  1. Navigate to the TurboTax account recovery page
  2. Enter your phone number, email address, or user ID. The most recommended is the phone number since it is secure and easy to access
  3. Once you have entered the correct email, user ID, or phone number, start following the on-screen directions that appear, you will be guided step-by-step until you recover your account successfully.

During your account recovery process, you will either receive a one-time code to help you recover your TurboTax account or receive a list of all accounts associated with the information that you provide.

If you follow the on-screen instructions properly and you are still unable to recover your account successfully, be sure to select the "Try Something Else" on the Account Recovery Page. The system will ask you a wide range of questions to verify your identity. If you answer all the questions correctly, you will automatically gain access to your account.

Once you regain access to your account make sure that you include or update your phone number to boost your account security and also make the process of account recover quite easy.

How Do You Change Your TurboTax Account Primary Email?

  1. To change your account primary email address, follow these simple steps:
  2. Sign into your TurboTax online account using your user ID and correct password
  3. 3. In the lower left corner, select the Intuit Account which will automatically direct you to your Account Screen
  4. Click on Edit at the right or the email address line
  5. Enter your new email address and proceed to confirm it
  6. Once you have confirmed your new email, enter your correct password
  7. Click on the Save button and you are done.

If you can no longer access your primary email address and you are unable to access your TurboTax account, make sure that you fill out this online account recovery request form for further assistance.

Forgot Your TurboTax Advantage Account Login Credentials?

If you are having trouble logging into your TurboTax advantage account, click on the "I forgot my account password or User ID" link at the login page then follow the onscreen instructions. You will be guided on how to recover your TurboTax Advantage account.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Access My Turbotax Account?"?

After thousands of Turbo Tax customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Access My Turbotax Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Turbo Tax if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Turbo Tax Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Turbo Tax in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Access My Turbotax Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Turbo Tax

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked a year ago
Viewed 291,874 times
Turbo Tax
account
access account
user ID
login
profile
Can't Access Account

What customers are saying about this and similar problems

hi, I was supposed to receive my stimulus check on this green dot card. I don't have th...
hi, I was supposed to receive my stimulus check on this green dot card. I don't have th...
I would like to recover my old account. I no longer use the email associated with that...
account acess old account may have my stimulus check in it the irs needs to know this...
Phone number on my account is not active anymore. My password isn't working and the att...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!