What Are the Pros and Cons of Using Turbo Tax?

Turbo tax is a tax preparation software that allows you to complete your tax return quickly and easily. If you find filling in tax returns confusing and time consuming, you may like to consider using Turbo Tax, as they make the whole process easier and less stressful. There are however, also some disadvantages of using the software, you'll still need to find time to do your tax return, and some users have reported that the online help section isn't very helpful.

Dec 9, 2022

What are the pros and cons of using TurboTax?

Turbo tax is a company that allows you to complete your tax return quickly and easily. If you find filling in tax returns confusing and time consuming, you may like to consider using Turbo Tax's tax preparation software. The software makes the whole process easier and less stressful. This article will look at the pros and cons of using Turbo Tax.

Pro's

  • Turbo tax is straightforward to use and allows you to submit your tax return easily. Previous customers have found the whole process hassle-free with Turbo Tax.
  • Great for small business owners and freelancers.
  • Using Turbo Tax can help you to save money as it's a lot cheaper than hiring a CPA.
  • As you're able to submit your own tax return with Turbo Tax, you'll have piece of mind that it's done correctly. Sometimes CPA's are overloaded with work at the end of the tax year and could miss something vital.
  • You'll be able to learn more about your own finances and spending habits.
  • With Turbo Tax, you'll get automatic access to any tax code updates.
  • You can create an online account and access your tax return from anywhere on any device.
  • You can input data from other software. This is particularly useful if you've been using Quickbooks to do your accounts while running a small business.
  • You are guaranteed to receive the maximum refund that you're owed.
  • Turbo Tax will audit your tax return and search for errors before you can submit your tax return.
  • You can also file tax returns for previous years.

Con's

  • You'll need to find the time to do your tax return.
  • Some users have reported that the online help section isn't very helpful.
  • If you choose to use Turbo Tax rather than employ a CPA, you'll be accountable for the information you provide and the quality of your tax return.
  • The software charges for each tax return you file.
  • It would help if you were connected to the internet to file your taxes. If you don't have a data connection, you won't be able to save the information you've input or submit your tax return.
  • If you want to use the audit protection features of the software, you'll be charged more.
  • The software doesn't compensate for answers that are incorrect.

Contact Turbo Tax Customer Service Team

If you're looking for any more information about Turbo Tax or need help and advice about your tax return, don't hesitate to contact the customer service team. A customer service representative will be able to answer any questions you may have.

You can contact Turbo tax either by phone, email, live chat, or social media.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Are the Pros and Cons of Using Turbo Tax?

Why does GetHuman Write How-to Guides for TurboTax Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like TurboTax in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Are the Pros and Cons of Using Turbo Tax? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

TurboTax

Asked 3 years ago
Updated a year ago
Viewed 2,720,772 times
TurboTax
Pro's and con's of Turbo Tax
The benefits of Turbo Tax
Should I use Turbo Tax
What are the benefits of using Turbo Tax
What are the pro's and con's of using Turbo Tax
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!