Twitch is a live streaming platform utilized by thousands of gamers and broadcasters all over the world. Twitch allows its users to interact with other users by streaming and broadcasting live games and events.
You can even gain rewards and recognition for inviting other users to Twitch. Regardless of the perks to be gotten from Twitch, it does occasionally face streaming and download issues.
A stream that is constantly buffering is bad but a black screen when trying to download a game is devastating. It usually leads to you searching for answers on community forums so that you can keep enjoying Twitch.
Lucky for Twitch users, streaming and downloading issues do not have to be permanent. There are things you can do to alleviate your problem for example:
Change your browser
The first and easiest solution when facing streaming and download issues on Twitch is changing the browser you are currently using. It is effortless and very quick.
Your browser may cause Twitch to malfunction in certain cases for example if they are both automatically updating. If you don't have more than one browser on your computer you should download one.
You can also try deleting your browser and then reinstalling it to see if Twitch starts working properly. If this solution does not work you can try more stringent issues.
Shut down background applications
Background applications consume much data that would otherwise be used on Twitch. Background processes can add up to consume much needed bandwidth and closing them is the only solution.
After you shut down the applications, you should reopen Twitch and see if the problem is still there.
Disable browser extensions
Some browser extensions may reduce the efficiency of Twitch. Many people add extensions to their browsers for various reasons like privacy and increasing efficiency.
Disable all extensions or those that you are not currently using. Check if disabling the extension restores Twitch to optimal functioning capacity.
If not, you can try using Twitch in incognito mode. If that still doesn't work, try another fix.
Change your DNS
DNSs are a common reason why Twitch streams may buffer or downloads fail. The reason is that some internet service providers (ISPs) can block access Twitch servers.
You can try using a public DNS like Google or OpenDNS which will help with downloading and streaming issues. You can change your DNS through the following process:
Disable proxy or VPN
Many Twitch users utilize a proxy or VPN to maintain their online privacy. VPNs typically protect your privacy by hiding your location.
A VPN or proxy can cause Twitch malfunctions on your browser. Disabling the proxy or VPN will possibly alleviate the streaming and download issues.
Twitch buffering issues are often a result of a full cache. Caches store your choices on websites so your experience can be more customized the next time you visit the site.
If you are having trouble on Twitch, you should try clearing your caches. This is a process that can also involve clearing your browsing history. Check if the issues on Twitch are still there afterwards.
If the above solutions fail, contact Switch's customer care for assistance. You can find their contact information on GetHuman.
After thousands of Twitch customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Fix Streaming or Download Issues with Twitch? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Twitch if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Twitch in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Fix Streaming or Download Issues with Twitch? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.