One unique reason why Twitter can lock your account is if you opened your account when you were underage. There has been a substantial amount of such complaints online where of-age users find their accounts locked for no apparent reason. If this is the case, you will need to provide adequate information to prove your age to Twitter customer support. You will be asked to present a scanned copy of your national identity card, passport or driving license. Once Twitter verifies that the account is indeed yours, it will be unlocked within several days.
You can try securing your account by changing your password to a more secure one. Check the email address associated with that Twitter account for instructions from Twitter. If it is not in your primary inbox, it could be in your spam folder. If following the instructions sent in your email does not lead to your account being unlocked, you can contact Twitter's customer support team.
If your account has been locked, Twitter will need to verify that you are the account's legitimate owner. The protocol for account verification will be as follows:
It may take several days for Twitter to unlock your account but it the meantime you could take other measures such as troubleshooting for other unlocking options. Troubleshooting a locked Twitter account involves the following steps:
There are steps that you can take going forward that will reduce the chances of your account ever getting locked:
After thousands of Twitter customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Twitter Account Is Locked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Twitter if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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