Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

I want to refuse delivery of a package, but ups driver just leaves it on the and I neve...
correct delivery address
I would like to correct the address for the following tracking numbers:**Z****YW...
I need to change my delivery option after missing the delivery driver.
it says they delivered my package at front door but i looked there and it wasn't there...
I can’t sign in to my account
Trying to locate package
I need help with scheduling a delivery for a shipment that needs to arrive on a specific day.
I need to speak with someone about a special shipment request.
good morning could you please tell me if this is a ligit tracking *******
My package has no recent updates. The other package, shipped at same time to same addre...
Package stuck in system
The labels have gotten confused. We received someone else's package instead of our own.
My package was due here an hour ago, and its not.
return package to sender
I want to talk to a human being
My package is supposed to be out for delivery but I have not received updates.
I am supposed to have received a call from UPS by now letting me know that my package i...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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