Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

It says my packaged was delivered and its not at my home. I need to know where it was taken.
I need to find package *ZY***E***********. It is two days late.
package was delivered and i was here ups driver left before i got to the door
I received two emails saying my packages were delivered but it was the same code. i che...
I received two emails with the same code for the hub locker. when i opened there was on...
Incorrectly filed claim, need to fix. UPS will not let me talk to a human to fix, and t...
I need to pick up a pavkage will be out of town.
I paid to have a delivery diverted to a UPS Access Point. It was not sent there. What...
UPS tracking claims my package was delivered but it was not. What do I do now
Need info on package that wasnt delivered
I am a UPS Retiree and need to speak to someone about the General Motors Code for the F...
delivery attempt failed * times in a row but delivery person never buzzed my apartment...
My medicine was sent ups supposed to arrive yesterday, switched to today,lost in limbo
Package is going to the wrong address. It is an old address. I need it rerouted to th...
I have not received my package**Delivered April ***Package was left in a parcel locker...
Need to intercept two packages before delivery and change delivery addresses
Missing package which tracking says has been delivered.
I've had a ups account for many years, I know I'm a very small customer. When I went t...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!