Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

They lost my package *z**y**a**********
I had a card that was delivered to me and thought was going US mail*And I got.evicted.a...
Says package delivered but it’s not
Need to reroute package for pickup at access point location Savannah Georgia nearby
UPS guy came to deliver my package but he could not find my package and states that it...
Trying to locate where a package is at, which service station
Info not available for shipment? Delay?
I am shipping ***** packages on one day. I need help coordinating this with UPS in orde...
I placed a order from home depot on may *st. I received all items except one. A one gal...
Package is being returned to sender
The vendor Macys says that the package was picked up on May *th but the tracking system...
Keeps changing order. Need to know what’s really happening and I can’t get ahold of a h...
I need to talk to customer service and not an automated BS voice that cannot help me!
Package delivered is not mine
My tracking * states my package was delivered may ** at the front door. It was NOT ther...
My address change is taking a long time to be verified and I was wondering when my pack...
Hi my package from Amazon was attempted to be delivered today but was unsuccessful due...
Fraud Department, package is sent to the wrong address
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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