Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

I would like to find out where a package is
Where is my package being delivered? Tracking number is *Z*V**V***********.
NON-delivery of perishable food
* packages were supposed to be picked-up yesterday, but only * was taken.**Driver needs...
I closed my account in Nov. ****, but I am still get invoiced even though I haven't ****...
*Z****W***********. *** this part has still not arrived and UPS keeps...
Cannot redirect package to Access Point, have had stolen packages lately in neighborhood
Shipment is going to wrong address
Package not delivered to house. Left at street intersection please contact local distri...
I'm missing a package that hasn't reported a tracking update since **** when it was lis...
Ups delivery someone else package to my address. Trying to call ups keep getting voicem...
Missing a package that was in transit and reported as such on **** but hasn’t been upda...
I was unlucky enough to order several things right before the onslaught of winter weath...
Looking for location of package
I was supposed to be receiving a package today valued at $**,***.** and a UPS Represent...
Were is my package?*z*yof** etc
I have three packages I cannot get tracking on from UPS. Nothing in the customer servic...
I am at home when the delivery is attempted. They did not knock on the door or call me...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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