Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

My UPS Surepost package was not delivered and USPS is lying
Possible text scam. *Delivery on hold, but ups doesn’t have my package. Unsure of what...
A package was shipped to me, I do not know the content and would like to know
I ordered items that never came and there had been a lot of blame shifting onto how to...
I need a customer service representative because I have a problem with a delivery
Package issue says haven’t received package
Package was out for delivery this morning I've been watching it all day I just checked...
When will my package arrive?
I ordered an item from eBay, I accidentally sent to it to the wrong address. They said...
It says our package was delivered and it’s nowhere to be found.
Delivery driver did not deliver package as claimed.
Im trying to track a package do know its is located
package delivered to wrong address
Ups lost * of my packages
The package was delivered * days before the date that I paid for it to be rescheduled t...
CVS pickup point says * package returned* Tracking shows its at CVS .Sender says * nev...
never got my package. it was due before *pm on the ** but never was
A UPS driver in Ocala Fl ***** is not doing his job on several instances he doesn’t co...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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