Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

I am checking on some packages I am supposed to have gotten yesterday
I received a package yesterday afternoon that had my correct name, address, and phone n...
Need to get human to answer phone
Expensive package that I need to redirect. It is very pricey and I want to either delay...
I was told earlier by a customer representative that I would get a call back this eveni...
There has been a delay with my package. I need to get if quickly as there are perishabl...
My package says it was delivered but I don’t see anything.
Delivery? Package was to be here by * pm today. Is driver on route Tracking *z*v***fdk...
I received my package today, and one belonging to someone else!
The UPS driver says there is a flag on our address that requires a signature for every...
Collected the wrong shipment
Receieved package *Z *A* **F ** **** ****. Nothing missing, but envelope was slashed op...
Ups company is keeping my parcel for * days, they don't want to deliver it!
A package with a UPS label was picked up by USPS in Birmingham, AL. I need to locate t...
Hey UPS deliever didnt come and I don’t want you to sen my package back *Z*FF...
I just want information on how changing the delivery address might affect the shipping...
How can I change a delivery location?
My package my have been delivered to the wrong address
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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