Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Change delivery address is wrong
Package of Elenker Knee Walker was last located at Greensboro, NC on Friday, at *:** a...
Attempted delivery issue. I want to provide better delivery instructions than the websi...
I want to know when my desk is coming. Wayfair is saying tomorrow but there is no upda...
My package has not arrived yet. The last update was on ** Sep ****. It has been a month...
My package with tracking * *ZA*************** arrived at the local UPS at *am this morn...
Can the driver take the shipping label with him to apply on the package that he is pick...
My daughter is sending a small box to my house. I paid for the delivery (tracking numbe...
We were charged and we had to pay Importer charges twice
I had a package delivered but it was not delivered. Not found anywhere. It was a box of...
Called over an hour ago and was told I would receive a call back within one hour. I sti...
Ups delivered a package to me by mistake. I’m trying to get the package to it’s owner.
Need to know the exact weight of my parcel.
Delivery attempt at *:** but no one here before *:**
Need to talk to agent!
my package is going to be delivered to wrong address, need to change address asap
Only two of three packages were delivered.
I worked for UPS as a truck loader from June to to August at the Alderwood location. Ho...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

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