Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Track package * weeks late
I want to speak to alive UPS AGENT
I just received a text informing me my delivery was attempted. I sitting here ** feet...
Package not received but ups says it was delivered.
Package not received even though UPS said delivered.
Can't log into my UPS account to track packages. Tried establishing new account but all...
App said my package was delivered at **:** AM and it said it’s at my front door but no...
my package said it’s delivered and at my front door but nothing is there
No response, call-back from an email I sent regarding a missing package from QVC that I...
Received a packages were delivered and it was only one of the two said delivery one is...
I’m trying to track a pkg the tracking * is *ZF*Y*************
I ordered a marriage certificate tracking * *Z***Y*X********** and it was supposedly de...
Another person’s package was delivered to our address. I want a UPS driver to come and...
I need to track a package sent to amazom BUT, I have lost my receipt from the ups store
I've been waiting on my delivery since **th of december,i can't seem to track it.If you...
I need to confirm a package will arrive today
I left a note refusing a package, but it was delivered non the less.
Need to cancel an order
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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