Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Two orders were left at local UPS store *for unknown reason* when they were supposed to...
My package says that it has been delayed to the postal service so I would like to see w...
Have not received my Amazon orders.
Driver didn’t not come
How can I stop the sure post from going to Post office.
I shipped a stained glass window to a client in Brookfield, MO, and it was broken in t...
Package sent to wrong town
Where is my package????
returned at package to UPS over a month ago for amazon and still days delayed and haven...
I have not received my order going on * days on the first two orders and the others hav...
My UPS package was not delivered. It has my license in the package so I can get home on...
Fraudulent shipping **Z****V**********************
Account *GB****YAG. I had notification from you - UPS Exception Notification, Tracking...
I would like to return a ****w transformer, bought from Amazon. I was told I have to as...
I received * packages for previous owner. *Please pick up back. tracking *TBA***********
Need help with a correct shipping label
I am tracking a package and the website has asked for an address update.
UPS delivery men texting me needing my address. Is this legitimate do you PS drivers do...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

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