Step By Step Guides for Solving UPS Issues

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

Still waiting for a call back with delivery time (case * **********)
Said there was a delivery issue but no attempt has been made.
Need to order a pick up tag
Your UPS driver yesterday around *pm blocked my driveway (my location is **** SW **st T...
Wrong package delivered to wrong address
*Z****R*********** Trying to locate my package
MY PACKAGE WAS DELIVERED TO A UPS IN LAS VEGAS, NV ON THE **TH OF JULY THE TRACKING NUM...
I have a package that I ordered through newegg but forgot to put the apartment number...
I want to SPEAK to a human!!!
track a missing package
A package is lost. Where did it go. Tracking number is *Z**V**E*********. Says it was d...
Could I get proof of working for ups ?
I would like to schedule a pickup. I have a package with tracking number *Z...
We had * UPS drivers in our neighborhood today and both of them were speeding way more...
package shipped by UPS was passes off by UPS to USPO at destination and not received by...
Started an investigation for lost package wondering if it’s gotten anywhere ?
Is says Amazon package was delivered today and it wasn’t.
Need shipping date for a packaged delivered in April or June.
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

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