UPS Ground Packages are usually delivered on weekdays from 9:00 am to 7:00 pm or later. If it is being delivered to your business address, you should receive it during your working hours. Since UPS Ground packages are not scheduled to arrive on any specific day, you may find the need to track them. Tracking your package gives you an up to date status of your package.
Tracking makes it easy to see the progress of your shipment. Every shipment is assigned a unique tracking number. The tracking number usually starts with a 1Z. The number is scanned as it passes through the UPS system.
Online Tracking With UPS
You can track your UPS shipment online through their website. You can get the estimated date of your delivery and latest status. When you log into your account, you will find other details such as reference numbers and COD requirements. Online tracking makes things easy for you in the following ways;
1. You can download proof of your delivery and use it for future reference
2. You receive email updates on the status of your delivery, delays, and delivery
3. You can reschedule delivery or hold your package for pickup
4. You can plan ahead for shipments which require your signature
Your UPS Tracking number is unique to your package. You can use it to locate your package while it is still in the UPS system. The tracking numbers are also known as 1Z numbers.
If the shipment you chose in your Shipping History page had more than one package, you can see an extended summary for your entire shipment by clicking on the option 'Show All.' Select 'Detail' under the Tracking Number to see a full picture of your shipping progress for the specific product you chose.
Other information that you may find include your shipment displays, the number of packages in our shipment, reference number information, type and weight of the package, delivery information, and the Ship to Address.
If you want to go back to the Tracking Summary, select back to Tracking Summary.
Making it Easy to Identify Your Shipments
The Description page should help you make your shipments easy to identify. If you wish to track multiple shipments, add a shipment description that may make the packages easy to distinguish. Use simple descriptions such as 'kitchen appliances.'
You can track the status of your package by SMS. Set up UPS SMS Tracking when you track your package online. Opt into the service and follow these steps;
1. Go to the UPS website and enter your tracking number in the tracking area. Select Track and you will be directed to the Tracking Detail page.
2. On that page, select Request Status Updates to add SMS notification
3. Select SMS Text and then Add New Number
4. Enter your mobile number
5. Select the checkbox for confirmation
6. Select Submit
Find UPS Locations
Go to a nearby UPS location or authorized shipping outlet. Text your country keyword and then your postal code. Send it to the SMS number of your country. UPS will let you know about the nearby locations.
If you have trouble tracking your UPS package, you should contact the customer support team. You may speak directly with a representative if you contact them by phone or Live Chat. The UPS help desk is another great option o get help. You may get help from the customer support team or other UPS users. The UPS email support allows you to get help in a few hours. Other ways to get support include Facebook and Twitter.