How Do I Cancel My Us Bank Credit Card?

This article talks about the steps you need to take if your US Bank (a part of US Bancorp) card needs to be replaced because it was lost or stolen. Instructions are given for canceling your old US Bank credit card and requesting a new card on a desktop or laptop, canceling and replacing it on the iPhone or Android mobile app, and canceling and replacing it on a mobile phone's web browser.

If you have a credit card with US Bank, the banking division of US Bancorp, and it has been either stolen or lost, then you need to learn how to cancel it and order a new one. If you don't, you could have your account cleaned out by thieves. You can find out how to do this below.

How to Replace Your Credit Card on a Desktop or Laptop

  1. Go to the US Bank home page.
  2. Sign in to your US Bank account.
  3. Click on Customer Service.
  4. Click on Self Service.
  5. Click on Order a New Card under the Credit Cards, Charge Cards, and Premier Lines header.
  6. Respond to the prompts.
  7. Click on Submit.

How to Replace Your Credit Card with the Android or iPhone Mobile App

  1. Go to your account dashboard.
  2. Choose Menu.
  3. Choose Manage Cards.
  4. Choose the card you want replaced.
  5. Choose Order a New Card.
  6. Pick a reason for replacing the old card.
  7. Choose Next.
  8. Respond to the prompts.
  9. Pick Standard Delivery or Expedited Delivery for your new card.
  10. Choose Submit.

How to Replace Your Credit Card with a Mobile Phone Web Browser

  1. Go to the Menu.
  2. Choose Manage Cards & Accounts.
  3. Choose Services & Alerts.
  4. Choose Credit Cards.
  5. Choose the card you want to replace.
  6. Choose Order a New Card.
  7. Respond to the prompts.
  8. Choose Submit.

With all three methods, you should get a confirmation page after you finish following all of the instructions. If you do not get a confirmation message then something has gone wrong and you need to contact customer service. US Bank had email, help desk, chat, and phone customer service options.

Why Did GetHuman Write "How Do I Cancel My Us Bank Credit Card?"?

After thousands of US Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Us Bank Credit Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting US Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for US Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like US Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Us Bank Credit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

US Bank

Asked 2 years ago
Updated 2 years ago
Viewed 1,393,542 times
US Bank
replace US Bank card
replace US Bank card

What customers are saying about this and similar problems

Did not get credited with rewards
Too many menus, push *, push *, push *, etc, etc. **I want to talk to a human being to...
Too many menus, push *, push *, push *, etc, etc. **I want to talk to a human being to...
Pay off an account that was put into charge off. It was only $*.**.
My patience has just about run out with your updates to the automated system. The rollo...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!