How Do I Order a New Us Bank Debit Card?

This article discusses what you need to do if your US Bancorp (also known as US Bank) card has been lost or stolen. Instructions are provided for canceling the old card and ordering a new one on a desktop or laptop, doing it on the iPhone or Android mobile app, and doing it on a mobile phone's web browser.

If your US Bancorp debit card has been stolen or lost then you need to cancel the card and order a new one. Read on to learn how.

Replacing Your Debit Card on a Desktop or Laptop

  1. Go to the US Bank website. (US Bank is the name of the banking arm of US Bancorp.)
  2. Log in to your account.
  3. Select Customer Service from the navigation bar at the top.
  4. Select Self Service.
  5. Select Order a New Card under the the Debit Card & ATM Card header.
  6. Enter whatever details you are prompted to enter.
  7. Select Submit.

A confirmation screen should appear to tell you that your old card has been cancelled and a new one has been ordered.

Replacing Your Debit Card with the iPhone and Android Mobile App

  1. Go to the account dashboard.
  2. Select Menu.
  3. Select Manage Cards.
  4. Select the card you want to cancel and replace from the menu of cards.
  5. Select Order a New Card.
  6. Select your reason for canceling the old card and ordering a new one.
  7. Select Next.
  8. Enter whatever details you are prompted to enter.
  9. Choose either Standard Delivery or Expedited Delivery.
  10. Select Submit.

A confirmation screen should appear to tell you that your request has been processed.

Replacing Your Debit Card with a Mobile Phone Web Browser

  1. Open the Menu.
  2. Select Manage Cards & Accounts.
  3. Select Services & Alerts.
  4. Select Debit Cards.
  5. Select the card you want to replace.
  6. Select Order a New Card.
  7. Enter whatever details you are prompted to enter.
  8. Select Submit.

A confirmation page will appear telling you that the order has been submitted successfully.

If you need any assistance, you can contact US Bank's customer service by phone, email, chat, and help desk.

Why Did GetHuman Write "How Do I Order a New Us Bank Debit Card?"?

After thousands of US Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Order a New Us Bank Debit Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting US Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for US Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like US Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Order a New Us Bank Debit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

US Bank

Asked 4 months ago
Updated 4 months ago
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US Bank
replace US Bank card
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