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US Dept. of State - Passports Customer FAQ

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What is US Dept. of State - Passports's Phone Number?

The question we are asked most often is about how to talk to US Dept. of State - Passports customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I change the name on my passport?

Yes, it is possible to change the name on your passport. If your name has legally changed due to marriage, divorce, or other reasons,...
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Application Process

How do I apply for a passport?

To apply for a passport, you will need to complete Form DS-11 either online or by printing it out. You must then submit this form in...
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What documents do I need to submit with my passport application?

When applying for a passport with the US Department of State, there are essential documents that must be submitted. Firstly, a completed...
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Do I need to make an appointment to apply for a passport?

Yes, an appointment is typically required to apply for a passport. While some passport acceptance facilities may offer limited walk-in...
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Lost or Stolen Passports

What should I do if my passport is lost or stolen?

If your passport is lost or stolen, it is important to report it immediately to the proper authorities. You should contact the local...
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Processing Time

How long does it take to process a passport application?

The processing time for a passport application varies depending on several factors. Typically, routine passport applications take approximately...
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Expedited Processing

Can I expedite my passport application?

Yes, you can expedite your passport application. If you are in urgent need of a passport, you can choose to expedite the processing...
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Passport Facilities

Where can I find the nearest passport acceptance facility?

To find the nearest passport acceptance facility, you can visit the official website of the U.S. Department of State. Navigate to the...
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Fees

What are the fees for obtaining a passport?

The fees for obtaining a passport vary depending on several factors. For a first-time adult applicant (16 years and older), the total...
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Passport Renewal

Can I renew my passport by mail?

Yes, you can renew your passport by mail. To be eligible for a mail-in renewal, your previous passport must meet certain criteria....
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Name Change

Can I change the name on my passport?

Yes, it is possible to change the name on your passport. If your name has legally changed due to marriage, divorce, or other reasons,...
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