The United States Postal Service (USPS) is a standard in package delivery. If you are expecting a package from USPS and cannot be available at the original delivery date/time, you have the option of asking USPS hold your package. How do you get USPS to hold a package? You can get information and assistance from USPS customer service here, and below are steps you can take to place a hold on your package.
There are four ways you can request a package be held at your local post office rather than USPS deliver it to your home: in writing, in person, over the phone or online.
If you know you will be receiving a package that you don't want dropped off directly at your home, you can request in writing that the package be held at your local post office. Follow these steps to complete this process:
To make a request in person that packages be held at the post office instead of being delivered to your home, do the following:
To request a package be held via telephone, do these steps:
Online is the quickest, most convenient way to request a mail/package hold. To use this option, do the following:
If you are expecting a package and you have not requested a hold, but you still have not received your delivery, the postal carrier may have encountered a problem. Check with the shipper to see when the package was sent and any other pertinent information about your delivery, then call USPS to see if the package was listed as delivered or undeliverable. USPS will hold undelivered packages for 15 days (30 for international packages) before returning them to the sender.
If you want to have your packages held at your local post office, USPS provides you with that convenient service. For more information or assistance, call USPS customer service here.
After thousands of US Postal Service customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Usps to a Hold Package? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting US Postal Service if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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