Why Is My Usps Package Untraceable?

When USPS carries a package, they will first give it a unique tracking number that you can use to track your package. Each time your package arrives at a new destination, such as a mail distributer that it may reach before it is picked up again, the delivery driver will scan the barcode, and the location of your package will be updated so you will always know where it is when you track it. Visit the USPS website to track your package. However, if your USPS package is untraceable there may be a problem.

The United States Postal Service (USPS) is an independent agency of the United States federal government executive branch responsible for providing postal services to the people of America. Typically, the USPS does a great job of distributing U.S. mail and packages. However, there are times when they have issues or something takes place preventing you from being able to track your package. In this article, we will address the issue of why your USPS package may be untraceable.

What is a Tracking Number Used For?

Each package that USPS ships are given a unique tracking number that's added to the outside of the package as a scan-able barcode. When your package ships, you will receive a confirmation email that contains the tracking numbers as well as an estimated delivery date. While your package makes its way towards you, the driver will scan the barcode at different destinations to update the location of your package, which is what you will see when you track your package. Visit the USPS website to track your package. You will need the tracking numbers assigned to the package. Usually, you won't have any problems tracking your order, but there are times when issues occur.

Why Your USPS package is not tracking

There are a few things to check if your USPS package is not tracking. First, make sure you have the correct tracking numbers and you're not using your order or account number instead. Most USPS tracking numbers start with a "1Z" or a "T" and continue with 7 to 20 numeric digits following. You can verify the tracking number by checking your confirmation email.

Your email should contain your tracking number as well as an estimated delivery date. If you just recently received your tracking numbers, chances are the barcode on your package hasn't been scanned yet. Wait a few hours and then try to track your order again. In most cases, this will resolve the problem.

However, there are times when packages can get lost in transit, are confiscated by the authorities, or may have been returned to the sender. If you are still not having any lucky tracking your package or suspect any of the above issues, click here to contact a customer support agent. Please have your tracking or order numbers ready when calling USPS for assistance.

You can find your tracking number in several different ways, such as…

  • Check your confirmation email from USPS for the tracking numbers.
  • If you missed delivery from USPS the tracking numbers will be on the back of the orange slip you received.
  • If you purchased insurance at the Post Office, the tracking number can be found on the Sales Receipt.
  • Check the shipping receipt from the Post Office.

Why Did GetHuman Write "Why Is My Usps Package Untraceable?"?

After thousands of US Postal Service customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Is My Usps Package Untraceable? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting US Postal Service if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for US Postal Service Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like US Postal Service in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Is My Usps Package Untraceable? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

US Postal Service

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Why is my USPS package untraceable?
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