The United States Postal Service (USPS) is an independent agency of the United States federal government executive branch responsible for providing postal services to the people of America. Typically, the USPS does a great job of distributing U.S. mail and packages. However, there are times when they have issues or something takes place preventing you from being able to track your package. In this article, we will address the issue of why your USPS package may be untraceable.
Each package that USPS ships are given a unique tracking number that's added to the outside of the package as a scan-able barcode. When your package ships, you will receive a confirmation email that contains the tracking numbers as well as an estimated delivery date. While your package makes its way towards you, the driver will scan the barcode at different destinations to update the location of your package, which is what you will see when you track your package. Visit the USPS website to track your package. You will need the tracking numbers assigned to the package. Usually, you won't have any problems tracking your order, but there are times when issues occur.
There are a few things to check if your USPS package is not tracking. First, make sure you have the correct tracking numbers and you're not using your order or account number instead. Most USPS tracking numbers start with a "1Z" or a "T" and continue with 7 to 20 numeric digits following. You can verify the tracking number by checking your confirmation email.
Your email should contain your tracking number as well as an estimated delivery date. If you just recently received your tracking numbers, chances are the barcode on your package hasn't been scanned yet. Wait a few hours and then try to track your order again. In most cases, this will resolve the problem.
However, there are times when packages can get lost in transit, are confiscated by the authorities, or may have been returned to the sender. If you are still not having any lucky tracking your package or suspect any of the above issues, click here to contact a customer support agent. Please have your tracking or order numbers ready when calling USPS for assistance.
You can find your tracking number in several different ways, such as…
After thousands of US Postal Service customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Is My Usps Package Untraceable? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting US Postal Service if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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