US Postal Service: Why is my USPS package untraceable?

A simple guide for solving this common US Postal Service problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
1
Just so you know that is an incorrect tracking number - be sure yours is correct as it should look something like "1Z9999999999999999" as they all start with a 1 and Z. or like this "999999999999" "T9999999999" "999999999" They are only 7 digits to 20 digits long. I would check to make sure this is not your account number rather than your tracking number I hope this helps!
We've helped 3,906 people track their US Postal Service order in the last 90 days. Let us help you!
Track my order
Author:GetHuman-schrade3 years ago

About this Step by Step Guide

After thousands of US Postal Service customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: US Postal Service: Why is my USPS package untraceable?; My parcel is saying delivered but I haven't recieved it; Hello. I was ordering some things online and I think that I might have many minor packages coming al; Tracking No. EL*********JP. I show no change in status since May **th. Can you please update me...; because am unable to know the exact location of my package that was shipped on **********,Trackin...; PARCEL HOLED UP IN BURLINGAME. WHY THE DELAY IN FORWARDING TO MARYLAND?... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 109 minutes to get through these steps according to other users, including time spent working through each step and contacting US Postal Service. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for US Postal Service Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like US Postal Service that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why is my USPS package untraceable? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

US Postal Service

US Postal Service Phone Number
800-275-8777
See current wait time and use the GetHuman Phone to reach US Postal Service without waiting on the phone.
Contact US Postal ServiceUS Postal Service Customer ServiceMore US Postal Service How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact US Postal Service and solve US Postal Service customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!