Military bases are restricted and heavily secured locations that can be frustrating for Uber drivers to pick up and drop off their riders in. In the guide, you will learn who can drive in a military base and how to pick up and drop off a rider in a military base.
Military bases do not allow civilians to gain entrance without a CAC card that states you are an active duty member of the military. This means that if you are not an active member of the military, you will need to pick up your Uber rider from outside the gates of the military base.
If you are an active member of the military and driving for Uber, you will be able to pick up riders and drop them off from inside of the military base. You will need to keep your CAC card at all times, or you will be denied access to the base.
In participating locations, Uber has offered the option to sign up for UberMilitary. This feature allows active military members to confirm their military status and match with other active members of the military on base. This avoids the hassle of being unable to access the base when riding with a civilian Uber driver. UberMilitary drivers are still required to show their CAC card when entering the base each time they enter.
After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Can Uber Drivers Get on Military Bases? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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