How Do I Change My Name in the Uber Partner App?

Whether you are new to the app, or just needs a refresher, getting around the Uber Driver app can be difficult. We detail how to change your info in the Uber Partner app below.

The Uber Partner App is a vital requirement for you to drive for Uber. You should download the App on your mobile device immediately after getting approved to drive. The Uber Driver Portal in the main page of the App requires you to log in using your driver details. You'll only be in a position to see and use all the App features after logging in.

The Uber Partner App automatically addresses you as per you driver detail's name without really asking you which name you prefer. The same name is shown to your passengers as you drive. Changing your name in the Uber Partner App requires you to first send a support note to Uber using the Partner App.

The support note can be done after going through a few selections in the App. The feedback from Uber support usually happens quickly, taking around two minutes. Here is how to change your name on the Uber Partner App:

1. Log on to the Uber Partner App using your initial driver details.

2. On the Driver Portal, select 'Account' that appears on the lower right hand side of your screen.

3. Select 'Help' on the top of that account menu.

4. Tap on 'Account' again. You will find this selection in the middle of the list that comes up.

5. Then select 'Account Settings' on the list, second from the top.

6. Scroll to the bottom of the list.

7. You will find an option that suggests, 'I want to use a nickname.'

8. Select that option and fill in your desired nickname or change of name.

9. After being content with the details you have filled, click on 'Submit'

If you're lucky, Uber support should respond to you within a few moments. If not so, you will have to wait for the feedback for a little longer. The response will actually be in form of an email. The email will explain to you that they are happy to change your name. Uber also explains that they will have to keep your official name in their records mainly for security purposes.

Chances are high that Uber would reject any name that is offensive or lewd. They would definitely not want to lose riders on account of your name. A catchy nickname, such as Santa, would maybe increase your ratings among riders during the end of year festive season.

Picking up and dropping off passengers can then take minimal effort when you're addressed by the name you like. Uber allows for the use of aliases in order to build trust and accountability among their drivers.

Contacting Uber Partner App Support

Uber seeks to provide quality support to their drivers in order to give users worthwhile experiences. There a number of way you can contact Uber for help in resolving your change of name complication. Which include the following:

  • Calling the Uber Help line, which is mostly applicable in case of emergencies
  • Using the Uber Partner App support features
  • Visiting the official Uber Help Portal
  • Sending an email to Uber Support service
  • Visiting a local Uber office
  • Reaching out to Uber on Social Media

The phone support feature is available to Uber drivers in which they first have to log into the Partner App. Then, select 'Account' and proceed to select 'Help.' A blue phone icon appears on the upper right-hand corner. Tap on ' Call Support.'

In-app support option offered by the Uber Partner App is the most popular. It's actually the easiest way of getting to change your name on the App. The process is streamlined and comprehensive for drivers to follow through.

The Uber Help Portal is another quick way for drivers to gain access to the Uber Partner App Support. The option is available to both drivers and passengers and offers many answers to questions that drivers frequently ask. Which include answers to the question on how to change your name on the Uber Partner App.


Changing your name in the Uber Partner App, change your name on the Uber App

How Do I Change My Name in the Uber Partner App?

Why Did GetHuman Write "How Do I Change My Name in the Uber Partner App?"?

After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Name in the Uber Partner App? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Name in the Uber Partner App? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 4 years ago
Updated 3 years ago
Viewed 2,574,760 times
Changing your name in the Uber Partner App
change your name on the Uber App

What customers are saying about this and similar problems

Unable to access my account someone delete my uber account......I need my account back...
Sir I forgot my laptop in Uber cab by mistake at **C market out sided if possible kindly help
Booked Uber bike at *.** pm on *****To pick food parcel worth *** *-from matunga East...
Booked Uber bike at *.** pm on *****To pick food parcel worth *** *-from matunga East...
We booked Uber bike for bringing a food parcel worth ****- from Matunga East —booking d...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!