Uber is an American digital ride-sharing and ride-hailing company. Clients can become drivers for Uber or can use the Uber app to hail a private car to drive them to their destination. Uber was founded in 2009 as UberCab before switching to Uber in 2011. The company operates in over 785 metropolitan areas worldwide. If you have an Uber account and you need to update your email address on the account, follow the steps outlined below.
Go to www.uber.com
In the top right corner, select 'Log In.'
Choose between 'Driver Login' or 'Rider Login.'
Sign in to your account with your email address or mobile number and your password. Alternatively, you can use your Facebook or Google account to sign in.
Once you have signed into your account, hover over your name in the top right corner. Select 'Profile Settings' from the drop-down menu options.
Select 'Add another email' and then type in the email you want to add.
Choose if you want to send that email all receipts, no receipts, or receipts from a specific card.
Select 'Save Changes.'
You will have to verify the new email with the authorization link that is sent to your email inbox.
You will need to delete the previous email if you don't want it attached to your account anymore.
Your changes will be confirmed with an email detailing the changes.
Open the Uber app
If you aren't signed in, you will need to sign in to your account now.
Open your menu on the app and select 'Settings.'
Click on 'Account details' and 'Edit Account.'
Select email, enter your email details and click to update.
You will receive an email confirming the changes.
If you're having difficulties making these changes online, you can look through the Uber help forum. Uber doesn't have a customer care line or live chat function you can reach out to, so this is your only mode of help. Most likely, someone else has experienced a similar problem and will be able to offer a solution.
After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change the Email Address on My Uber Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Email Address on My Uber Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.