How Do I Recover My Uber Account?

Unfortunately, you may forget your password or some other situation might occur that may leave you locked out of your Uber account. Fortunately, there are steps you can take to recover your account. Simply Google Uber's support page to get directions for recovering your account.

Situations that May Require You to Recover Your Account

It's likely that you might find yourself locked out of your account for a wide variety of different reasons. You may have forgotten your password or email, or something else may have happened that has left you locked unable to access your Uber account.

A Forgotten Password

If you find that you can't log in, you can try resetting your password. You can navigate to the Uber help page and follow the directions to reset your password. Uber will send a link to the email address you have on file. However, keep in mind that the link is only good for a set amount of time. However, if your link expires, you can request another one. More often than not, simply resetting your password will help you to regain access to your account.

Password Reset Fail

If resetting your password doesn't work, you can reach out to Uber support by using the email address that Uber has on file for you. If you don't remember the email address that you used to start your Uber account, simply reach out to customer care and they will help you recover your account. It is possible to reach out to Uber via the Uber customer service help desk. This is your best option if you no longer have access to all the information you used to create your Uber account.

Uber doesn't typically provide a way for customers to communicate with them via phone. However, the online help desk does allow customers to voice their grievances in order to get a resolution. If you need to recover your account, more than likely, you won't have the option to use the app to do so. This is another reason why using the Uber customer service help desk will likely be your best option if your previous attempts have been unsuccessful.

Why Did GetHuman Write "How Do I Recover My Uber Account?"?

After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Uber Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Uber Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 13 days ago
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Account Access

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