How Do I Reset My Uber Password?

If you need to reset your Uber account password, as a driver or as a customer, follow the steps as outlined below.

Uber Technologies, operating under the name 'Uber,' is an American ride-sharing company that offers customers the opportunity to pay for rides or become a driver. The company has also expanded to food delivery, as well as electric bike and scooter rentals. Uber was founded in 2009, has headquarters in San Francisco, and now operates in 63 countries and 785 metropolitan areas.

If you have an Uber account and need to reset your password, simply follow the steps outlined below:

Reset Your Uber Account Password Online

  1. Go to

  2. In the top right corner of the screen, click on 'Log In.'

  3. Choose between 'Rider Login' or 'Driver Login' depending on your account type.

  4. Enter your email address or your mobile number associated with the account, and select 'Next.'

  5. On the next screen, select 'Forgot Password.'

  6. Enter your email again and select 'Next.'

  7. You will receive an email to the same email address that is linked to your Uber account. This email will include a link to reset your password. Open the email and click on the link.

  8. Enter a new password and enter the same password again in the 'Confirm new password' section.

  9. Click 'Next.'

  10. You will be redirected to the login screen. Sign in to your account with your email address and new password.

  11. You will receive an email stating 'Your Uber account information has been updated.'

Reset Your Uber Account Password with the Uber Help Forum

If you're having difficulties resetting your password with the above steps, you can reach out to the Uber Help Forum. Unfortunately, Uber doesn't have a phone number, customer help email, or chat function for you to get help.

Go onto the Help Forum and explain your problem. Someone else may have experienced something similar and know what to do or someone may reach out with some troubleshooting tips. There are Help Forums for both Uber drivers and Uber customers.

How Do I Reset My Uber Password?

Why Did GetHuman Write "How Do I Reset My Uber Password?"?

After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Uber Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Uber Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated a year ago
Viewed 1,202,457 times
Reset Uber password
Forgot Uber password
New Uber password

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