How Do I Stop Receiving Text Messages from Uber?

If you want to stop receiving messages from Uber, you can call the customer service desk and ask to unsubscribe from promotional messages or block the number altogether. Alternatively, you can use the official Uber website via the "Help" button on the top right corner. If you choose, you can report spam messages to Uber.

Uber is the favorite for millions of people across the world. As part of their service, Uber often sends text messages to their customers to provide updates on their rides and provide some promotional offers. For some people, these text messages are a great way to stay updated on the happenings in their area. However, for some, these messages can be a nuisance and even annoying after a certain point in time. If you are receiving too many text messages from Uber, there is no reason to worry. Fortunately, the process of unsubscribing to these SMS updates is straightforward and can be done within a few minutes if you follow these steps carefully.

Use the Official Uber Website

To unsubscribe to Uber text messages, the first thing you need to do is visit the official website for Uber. You can do this by visiting in your browser and then searching for their "Help" section in the top right-hand corner of their webpage. When you locate this option, select it to open up a drop-down menu that includes the option to "send us an email," make sure you choose it.

When you do this, Uber will ask for your email address and provide a text box to type in your message to them. Once you've done that, click on the "Submit" button, and Uber should immediately send off an email to you containing your unique support ID. You can note this ID number for future reference if you need to contact Uber again in the future.

When you have your support ID, proceed to type it in the "Subject" field of the email sent by Uber. Next, write a short message in the main body section of the email explaining that you wish to unsubscribe from all Uber text messages. It can also be a good idea to list your mobile number, which you want to be removed from these messages.

Once you've done this, click on "Send," and your message will be sent off to Uber support. The process is now complete, and after about 15 minutes, Uber will stop sending you text messages.

Call Uber Customer Service

If you are not comfortable sending Uber an email, there is another option. You can also call their customer service team to do the same thing. Call up Uber on your phone and when you're connected to a customer service representative, inform them that you wish to unsubscribe from all text messages relating to Uber. They will then gladly remove your mobile number from their list of SMS contacts.

Block the Number

If you have decided to unsubscribe from Uber messages, you can do one final thing. Block the number which Uber is using to contact you. To do this, open your phone's dialler and then type in this number into the search bar provided at the top of your screen. Once located, press on that number and select the block option, which you will display on your screen. This is an excellent method for those trying to stop Uber messages but needs to know what this number is in case they need to contact Uber support at some point in the future.

Report Any Spam Messages to Uber

Although it is unlikely, you need to know that Uber can occasionally send out spam messages. If you ever receive one of these messages, don't hesitate to let Uber know. You can do that by sending them an email along with the message in question attached.

How Do I Stop Receiving Text Messages from Uber?

Why Did GetHuman Write "How Do I Stop Receiving Text Messages from Uber?"?

After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Stop Receiving Text Messages from Uber? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Stop Receiving Text Messages from Uber? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 2 months ago
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How to unsubscribe from Uber messages
Guide to disabling Uber messages.

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