When using a taxi service, Uber in particular, you need your applications to be functioning properly. However, as with any other technology, issues can always arise. Malfunctions and glitches are common in even the mightiest of apps. Technical issues in your Uber app may particularly be cumbersome since you fail to reach your destination and can miss an important event.
As an Uber driver efficient functioning of the app is necessary to do your job. The good news is that there are several ways you can restore your Uber driver app to full capacity by taking simple measures. Actions you can take to troubleshoot your Uber driver app include:
Restart Your Phone
Shutting down and restarting anything is the most common solution to technological problems for a reason: it works. The same goes for the Uber driver app. Most people will let the app run in the background and hope the system restores it to optimal capacity. A mid-ride glitch could cause an Uber driver serious problems. Restarting the app depends on whether you are an Android or iOS user. For Android phones:
For iPhone phones:
Restarting your phone should work as a troubleshooting option but it is also a good idea to restart your phone before a trip to avoid issues mid-ride. However, this is only a solution to simple technical issues. If you have to do it too often, try something else.
Uninstall/Reinstall the App
If shutting down and restarting the phone does not work the next option you should try is uninstalling the app then reinstalling it. It is certainly a more tiresome option that rebooting your device but it will be worth it as it works more often than not. Taking the time is not a bad idea considering you make a living being an Uber driver. This option also depends on what type of device you possess.
If you are Android device user, the following steps will apply:
If you are an iPhone user, here are the steps to follow:
Free up Space on Your Phone
Sometimes the reason your Uber Driver app may be functioning improperly is because there is insufficient storage space on your device. One of the ways to troubleshoot the app is to get your storage space uncluttered. The best way to this is to delete the apps and games you no longer use. You haven't used in 6 months, it should be deleted. Restarting your device after freeing up space is recommended.
After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Troubleshoot the Uber Driver App? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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