Uber has a gift card program for users. The Uber gift card is available in physical format and digital formats. You can use it to pay for rides. Here are the steps to use your Uber gift card for your purchase.
Download the Uber app from the Apple App Store or Google Play. Open the Uber app and log in using the phone number associated with your gift card. You'll need a valid email address and phone number to register for Uber and add your gift card. You can get started by visiting the website and clicking Register.
If you already have an account with Uber, log in with your username and password to access the app or website.
Enter your credit card information. Include your credit card number, expiration date and security code (CVV) if Uber needs it.
Enter your PIN in the "Payment" section of the app or tap on the gift card link. If you have an existing credit balance, you will see the amount displayed on your payment page before you request a ride. You can use your balance and a credit card as payment methods.
When using Uber gift cards:
Once you arrive at your destination, select Add Gift Card in the payment section of the app. If you need to add a new Uber Gift Card, open up your Uber app and select Manage at the bottom of your profile page. From there, choose the Add a Gift Card tab. It will take you to a screen so that you can enter all the information Uber needs.
You can use both your balance and a credit card as payment methods. For example, if you have an existing credit balance, you will see the amount displayed on your payment page before you request payment. Enter the gift card number and PIN. Tap on the gift card link to automatically apply your credit to complete the purchase using your Uber Gift Card balance.
After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Use My Uber Gift Card for My Purchase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Uber in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My Uber Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.