Uber: How do I report an issue?

A simple 7 step guide for solving this common Uber problem quickly and effectively by GetHuman

Reporting an issue to Uber is easy, but it may take them a day or two to get back to you. The best thing to do is to make sure you are as specific as possible and collect as much information as possible before you submit.
Once you have all of the information that you need, you can begin submitting your issue to them at this link.
Enter your answer for the question "Did you have an issue with a trip?"
Make your answer for the question "Are you experiencing an account issue?"
Enter an answer for the question "Are you having an issue with payment?"
In the next box is where you are going to want to describe in detail what your issue is. Make sure you give them as many details as possible.
Once you are done, review all of your information to make sure it's correct, then enter an email address where Uber can reach you with a response and click Submit.
We've helped 8,471 people file a complaint with Uber in the last 90 days. Let us help you!
File my complaint
Author:Adam3 years ago

About this Step by Step Guide

After thousands of Uber customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Uber: How do I report an issue?; there has been an adjustment without my knowing about a trip worth £** and i dont understand why this has been done; Issue with Uber im all signed up and waiting for a confirmation from you so I can start driving.; My credit card is not activated*validated from Uber; I don't think I was ever paid the $** I was promised for attending a CPUC meeting in April and for speaking on behalf of Uber.; new to elders trip to Las Vegas **-**-** need info how to reach Uber and prices to Hilton Grand Vacations from airport... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 114 minutes to get through these steps according to other users, including time spent working through each step and contacting Uber. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Uber that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I report an issue? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Contact UberUber Customer ServiceMore Uber How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Uber and solve Uber customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!