Why Is My Uber Account Inactive When I'm Signing Up to Be a Driver?

Having an inactive Uber account? Relax, Uber still allows you to continue working on the platform despite your low star rating or previously inactive account. However, you are required to provide proof that you have taken steps to improve, for instance, enrolling in quality improvement courses. It's important to note that Uber takes an uncompromising stance against driving under the influence and sexual harassment; therefore, you may not be able to reactivate your Uber account in such instances.

Uber app technologies, commonly referred to as Uber, is an American company that provides freight transport, package delivery, vehicles for hire, and food delivery couriers through a collaboration with an electric bicycle, motorized scooter rental, and lime.

Working as an Uber driver help, individuals make extra cash. It's extremely flexible and well paying. However, Uber drivers may find themselves on the wrong side of the spectrum and have their accounts closed.

These decisions are always concluded after various issues are considered. A service agreement with uber B.V and local community guidelines are some of the available sources that provide information for disabling the account.

It's always hard to figure out the reasons why your account has been disabled. As a driver, your work account can be deactivated due to several reasons from the uber network, such as:

  • Driving while you are intoxicated is one way that can cause an account to be deactivated.
  • Inactivity can also cause accounts to be deactivated if drivers don't accept rides on time.
  • If your cancellations go above the limit line, the app account could be temporarily blocked.
  • If your rating by customers goes below specified rates, you will risk deactivation.
  • Drivers are required to have their documents renewed and uploaded correctly to the Uber app before the deadline. Failure to do that can cause the account to be closed.
  • Fraud is a serious offense that can result in an account being deactivated.
  • You are required to ensure your car is in good condition. If not, the account will be deactivated.
  • Drivers who accept two rides simultaneously are going against Uber rules, and so the account can be deactivated.
  • Uber has a way of handling cases against discrimination, and drivers will face permanent deactivation if they discriminate against passengers based on their religion, sexual orientation, national origin, disability, or marital status.
  • When a driver is out of the system can indicate disloyalty, thus causing the account to be closed.
  • Another reason why your account may be inactive is because of hiding your real identity.
  • If you are always on the bad side of the law, being stopped over by a cop for erratic driving, speeding, or worse, engaging in "serious illegal matters" while on an Uber ride, you may encounter immediate deactivation.

Bonus tip

You may wonder how to reactivate your account. Worry not; below are some steps that you may use:

  • Log into uber/account-disabled
  • On the website of "My account is deactivated," press on submit.
  • You'll be required to either enter your email ID or phone number.
  • Enter your preference email ID or phone number.
  • Key in your password and press, please enter.
  • If you cannot remember your password, select the forgot password. You will get a verification code via your mail or phone number.
  • Reset your password and login into your account.

Alternative method

You can get in touch with the Uber customer care department to inquire why your Uber account is inactive and receive assistance in reactivating your account. Sometimes the above guideline may not help you reactivate your account. Don't sweat it. Through the Uber Help Pages, you can access targeted tips and assistance from customers with the same challenges via the online help desk, Uber Customer FAQ, and forum.

Why Is My Uber Account Inactive When I'm Signing Up to Be a Driver?

Why Did GetHuman Write "Why Is My Uber Account Inactive When I'm Signing Up to Be a Driver?"?

After thousands of Uber customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Is My Uber Account Inactive When I'm Signing Up to Be a Driver? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Uber if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Uber Problems?

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Asked 2 years ago
Updated 2 months ago
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