UberEATS is a food delivery service by Uber. The app allows people to order their preferred food items from local restaurants where UberEATS drivers collect the food for delivery to the consumer. A major advantage of using UberEATS is that there is no limit to the time you can order your meal.
That said, losing your UberEATS account can present a lot of frustrations. It means you'll have to leave the comfort of your couch and search for your takeaway meal from your local restaurant. Luckily, there are several steps that you can take to recover your UberEATS password.
UberEATS Account Recovery
Uber and UberEATS Support recommends that you set a unique password. Remember not to share the information with anyone. Under any circumstance, Uber support will never require or ask for your password.
How Can I Reorder a Food Item I Previously Ordered?
At times, you want to reorder the food you previously ordered without going through the entire process again. Click the receipt icon at the base of the screen to view your order history. Locate the food item you wish to have again and click REORDER. This tool highlights all the food items in the cart, so you can review it before submitting the order.
Can I receive a refund after order cancellation?
Different situations may arise, forcing you to cancel your order. However, UberEATS order cancellation refunds depend on your order status.
If you do a cancellation before your chosen restaurant receives the order, UberEATS offers a full refund. However, if you have an order cancelled after the restaurant approves the order, or after an UberEATS driver picks up the package, you'll receive partial refunds.
Where should I meet my UberEATS driver?
Usually, UberEATS users have their orders delivered right at their doorstep. Nonetheless, if your address is difficult to locate, it's faster and convenient to meet your delivery partner outside at a known location by the street. You are free to include additional instruction for special deliveries.
Once the package is enroute, users have the chance of tracking the package by clicking the CONTACT button on the screen. That offers a convenient means of communicating to the driver about the specific meeting location. Remember that your delivery person may be driving and they may be reluctant to pick up the call for safety reasons.
I have no access to my Uber account
If you have trouble accessing your email address with which you linked to your Uber account, you'll need to contact Uber support. They'll enquire you to verify your identity to confirm your claims. Please note that locked-in accounts may take a while for re-opening. Uber does not allow access to locked accounts if there is a problem with the linking email address. These are unique situations and are usually settled on a case by case criterion.
After thousands of UberEATS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Ubereats Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting UberEATS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like UberEATS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Ubereats Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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