How Do I Recover My Ubereats Account?

Learn how to recover your Ubereats account quickly.

Ubereats is an American food ordering and delivery service. The company launched in 2014 and has expanded to deliver food in over 200 cities in over 20 countries. Users can use the app to search for available food nearby, order the food to their location, and pay via the app. If you have an Ubereats account and can't access it, follow these steps to recover your account.

Forgot Your Password

  1. Go to

  2. In the top right corner, select 'Sign In.'

  3. Enter your email address or phone number and select 'Next.'

  4. On the next page that asks you for your password, select 'Forgot Password.'

  5. You will be prompted to re-enter your email address.

  6. An email with a reset password link will be sent to the email address provided. Open the email, click on the reset password link, and create a new password.

  7. You can now use this new password to sign in to your account.

  8. You will receive a confirmation when your password has been successfully changed.

Forgot Your Username

  1. Go to

  2. In the top right corner, select 'Sign In.'

  3. You sign into an Ubereats account with a phone number or email address. Try all of your email addresses or phone number to see if they work. If they don't work, you may need to reach out to Ubereats Customer Service for more help.

Call Into Ubereats Customer Service

If you're having difficulties with the process outlined above, you can reach out to Ubereat's customer service team. When you call in, explain the difficulties you're having accessing your account. The customer service representative will walk you through troubleshooting steps.

Email Into Ubereats Customer Service

If you prefer not to speak to someone on the phone, you can also email Ubereat's customer service team. Make sure to explain that you have already tried troubleshooting otherwise they will simply provide you with the 'forgot password' instructions. Provide as many details as possible to ensure the problem gets resolved as quickly as possible. However, note that it may take several business days for Ubereats to respond to you, so this isn't the fastest available option.

How Do I Recover My Ubereats Account?

Why Did GetHuman Write "How Do I Recover My Ubereats Account?"?

After thousands of UberEATS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Ubereats Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting UberEATS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for UberEATS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like UberEATS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Ubereats Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
Viewed 687,242 times
Recover Ubereats account
Forgot Ubereats password
Forgot Ubereats username
Locked out Ubereats account

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