Step By Step Guides for Solving Ubisoft Issues

Instructions to help with popular customer service issues

Popular Ubisoft How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Ubisoft customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Ubisoft customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Ubisoft customers

im buy small & medium pack helix credit from store for ac valhalla but my amount helix...
I have season pass for ac Valhalla on my xbox one but the Beowulf add on is not showing...
So I’ve played around **-** games this season, and I was earning around ***-*** mmr a g...
You guys took **.** off my card for the platinum pack in The Crew *. I paid for it Fri...
My account got recently banned for cheating in Rainbow Six Siege. I'm playing in the bi...
Tengo un amuleto i no lo encuentro por internet me gustar*a saber si es un amuleto escl...
I purchased in-game currency on watchdogs legions and I haven't received it can you ple...
Silent hunter* gold edition. Won't play wrong disc error displayed. Do not have disc th...
I cant play AC Origins because I cant log in to my account, because of this bs * step v...
Hi, I paid for ghost recon wildlands xbox gold on disc from Germany as it is cheaper th...
bonjour j esseille de vous jouauiendre sa fais deja * e mail que j envoye et pas de re...
Ich habe mir das Spiel die Siedler * f*r den PC gekauft. Die Installation lief nach ein...
I got Assasins Creed Valhalla for Christmas. When I've gone to go and play the game the...
This is the *rd e-mail that I have sent since **th December ****!**My daughter purchase...
Just wanted to thank the tec..for fixing my problems yesterday day..thought u might lik...
I have two problems*First, Far cry * won't launch, and it says: "File system failure: A...
I got banned and I never got into a game. When we all are in the queue my thing says le...
Good evening! we have just played rang and two of us have been geddost also have a vide...
See more issues reported by Ubisoft customers

Does GetHuman write how-to guides because they are a partner of Ubisoft?

GetHuman has no affiliation whatsoever with Ubisoft, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Ubisoft have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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