You can transfer a game from one Ubisoft account to another and use Ubisoft games on multiple accounts through your Uplay service. Should you need to transfer a game from one account to another, there are some steps you'll need to take.
To transfer your game from one Ubisoft account to another, you'll first need to log into the Ubisoft Account where your game is currently registered.
Go to the Account Information page and follow these steps:
In the Uplay PC client, perform the following steps:
Ubisoft advises keeping the same Uplay account active on the website and in-game, as this is useful when transferring your game. Follow these steps to do so:
After completing all the steps above, you will receive an email from Ubisoft with further instructions on transferring your game. If you don't receive this email within 24 hours of completing the transfer process, contact Ubisoft Support for assistance.
Click the Accept Transfer button in the Ubisoft Game Transfer Request email to accept the transfer. Once you confirm the transfer using the link in that email, log back into Uplay. When you purchase a game on Uplay, it comes with an account attached to your computer.
If this is the first time you've played that game, it's tied to your computer's hardware — installing that game on another PC or Mac won't work.
To transfer a game to your other Ubisoft account, follow these steps:
To complete the process, Ubisoft will send you an email containing a link to confirm your account.
After thousands of Ubisoft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer a Game to My Other Ubisoft Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ubisoft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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