Do you love playing video games? Then you must be a big fan of Ubisoft, which is one of the leading video game publishers in the world. Headquartered in Montreuil, Ubisoft has established several development studios across the world.
Some of the notable video games that have been published by Ubisoft include Just Dance, Assassin's Creed, Tom Clancy's, and Far Cry. To register as a player on Ubisoft, you must sign up. Every time you want to log into your account, you will be required to provide a correct username-password combination.
This means that you can't access your account if you don't provide correct credentials. So, how can you gain access to your Ubisoft account if you have lost your password or email?
In the event you lose access to your account, Ubisoft customer support team will be glad to help you recover. You can contact them any time for instant help with getting back into your account.
However, if you are just having trouble signing into your Ubisoft account, try to clear your cookies and cache, use a different web browser, or utilize a private browsing window. When you contact the support team, make sure that you provide the following details:
Alternatively, you can create a support ticket, and someone will get back to you as soon as possible. Follow these steps to create a Ubisoft customer support ticket:
After thousands of Ubisoft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I recover my Ubisoft account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ubisoft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Ubisoft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Ubisoft account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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