Step By Step Guides for Solving Udemy Issues

Instructions to help with popular customer service issues

Popular Udemy How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Udemy customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Udemy customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Udemy customers

Hi, I have just finished my **th grade, want to know about what courses I can do accord...
My Udemy Account is suspended.*I am not able to login*Please open my account so i can w...
I did not recieve cerification after course completion
I cannot navigate the complicated instructions for getting a refund on my purchased Class.
I gifted a course, Programming for Kids and Beginners: Learn to Code in Scratch, to my...
I have completed digital marketing course with before *-* days *** % but didn't receive...
i want to know about the courses clearly and the way they have been thought througt the...
I can’t see subtitles in my course. I am unable to learn German language without Englis...
Udemy does not let me register for an account. It says: "There was a problem creating y...
I cannot hear audio at all
Hi, udemy has taken money out of my credit card and I know nothing about you and do not...
I want a refund from a course I purchased
i can not make a purchase my card kept decline for no reason everything i tried they s...
Hello,**We (LA County, DCFS IT Security Team) already paid for the Udemy Online Trainin...
We were unable to complete this purchase, please try again later. I get this error all...
I finished my course work and tried to email the instructor the email address was wrong...
How can I get my certificate sent to me if I can't contact the instructor. I have comp...
I just finished my course and tried to email my instructor for my certificate and it ca...
See more issues reported by Udemy customers

Does GetHuman write how-to guides because they are a partner of Udemy?

GetHuman has no affiliation whatsoever with Udemy, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Udemy have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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