During the Under Armour Cyber Monday sale, you can enjoy amazing discounts on various items including shoes, apparel, and fitness products. Under Armour products are known to be high quality and they tend to have high price tags. However, the sale allows you to enjoy them at lower prices. If you are unhappy with the items you received, you can return them through the regular return policy.
The Under Armour Return Policy
If you are unhappy with your Under Armour item, you must return it within 90 days. The returns are through the website, Factory House store locations, or UA Brand House. Returns are free but may not be accepted unless you have proof of purchase from Under Armour. All returned items must be in their original condition.
Under Armour Exchanges
You may exchange Under Armour items if you are unhappy with the color or size. All exchanges must be completed within 90 days from the day of purchase. Once you initiate your request for an exchange, print out the free shipping label and send the item back. If you purchased gift cards, gifts, or customized gear, they cannot be exchanged. If you are eligible for a refund, it will be issued to your original method of payment.
If you receive damaged or incorrect items, contact the customer service agents for help. Any concerns about quality or performance must be reported.
How to Return or Exchange Under Armour Items
If your packing slip came with a return label, follow the instructions provided to return your purchase. If you use the free shipping label, your return may be faster. If you have no packing slip or you have one with no return label, you can find return instructions on the website and follow on-screen instructions to print your Return Authorization Form and free shipping return label. When returning your package, put your Return Authorization Form in your package. The return label should be outside the box where it is clearly visible. Drop the package off at your local FedEx location or post office. You may arrange for a pickup by USPS.
Returns and exchanges are typically processed within 28 business days. Your returned items may reach Under Armour in five to ten business days. You will receive a confirmation email as soon as your refund has been issued.
Contacting the Support Team
If you have trouble returning an item to Under Armour from their Cyber Monday sale, you may need to seek help from the customer service team. The best way to contact Under Armour for any of your concerns is on the phone. Speak to the support agent about your problem and the type of support you hope to receive. They will direct you to the most appropriate solution. The number of calls you need to make depends on the nature of your problem.
After thousands of Under Armour customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Under Armour from Their Cyber Monday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Under Armour if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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