How Do I Return an Item to Under Armour from Their Cyber Monday Sale?

The Cyber Monday sale gives customers the chance to enjoy amazing discounts on various Under Armour items. You can return an item to Under Armour from their Cyber Monday sale if you are unhappy with it. Returns are free and must be completed within 90 days. All returned items should be in their original packaging and condition. Successful returns may be eligible for refunds. If you are unhappy with the color or size of your item, you may exchange it within 90 days. Contact the support team if you run into any challenges. The best way to contact Under Armour for help is on the phone.

During the Under Armour Cyber Monday sale, you can enjoy amazing discounts on various items including shoes, apparel, and fitness products. Under Armour products are known to be high quality and they tend to have high price tags. However, the sale allows you to enjoy them at lower prices. If you are unhappy with the items you received, you can return them through the regular return policy.

The Under Armour Return Policy

If you are unhappy with your Under Armour item, you must return it within 90 days. The returns are through the website, Factory House store locations, or UA Brand House. Returns are free but may not be accepted unless you have proof of purchase from Under Armour. All returned items must be in their original condition.

Under Armour Exchanges

You may exchange Under Armour items if you are unhappy with the color or size. All exchanges must be completed within 90 days from the day of purchase. Once you initiate your request for an exchange, print out the free shipping label and send the item back. If you purchased gift cards, gifts, or customized gear, they cannot be exchanged. If you are eligible for a refund, it will be issued to your original method of payment.

If you receive damaged or incorrect items, contact the customer service agents for help. Any concerns about quality or performance must be reported.

How to Return or Exchange Under Armour Items

If your packing slip came with a return label, follow the instructions provided to return your purchase. If you use the free shipping label, your return may be faster. If you have no packing slip or you have one with no return label, you can find return instructions on the website and follow on-screen instructions to print your Return Authorization Form and free shipping return label. When returning your package, put your Return Authorization Form in your package. The return label should be outside the box where it is clearly visible. Drop the package off at your local FedEx location or post office. You may arrange for a pickup by USPS.

Returns and exchanges are typically processed within 28 business days. Your returned items may reach Under Armour in five to ten business days. You will receive a confirmation email as soon as your refund has been issued.

Contacting the Support Team

If you have trouble returning an item to Under Armour from their Cyber Monday sale, you may need to seek help from the customer service team. The best way to contact Under Armour for any of your concerns is on the phone. Speak to the support agent about your problem and the type of support you hope to receive. They will direct you to the most appropriate solution. The number of calls you need to make depends on the nature of your problem.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Return an Item to Under Armour from Their Cyber Monday Sale?

Why does GetHuman Write How-to Guides for Under Armour Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Under Armour in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Under Armour from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Under Armour

Asked 4 years ago
Updated a year ago
Viewed 138,851 times
Under Armour
Returning an item to Under Armour from their Cyber Monday sale
return an item to Under Armour from their Cyber Monday sale
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!