How Do I Get a Refund for an Inflight Charge from United Airlines?

United Airlines customers are liable to get refunds for services not delivered or there is an issue with the service. However, you must fill the refund request form and attach relevant files or documents to fast-track the approval. Once the refund is approved, you get your money back via the same payment method you used in the purchase. Contact United Airlines customer support for any clarification.

How Do I Get a Refund for an Inflight Charge from United Airlines?

United Airlines operates both domestic and international flights. Passengers can get inflight charge refunds by following the laid down policy or process. For instance, you can contact United Airlines customer support service directly via the issued phone number. Ask the customer support representative for help regarding your refund. The agent will check the details and approve the refund. You can get an email confirmation of the processing of your refund. Review the email to ensure that the details are correct. You can also confirm if there will be any fees deducted from your refund.

Alternatively, you can email United Airlines customer support service directly. However, it can take time to get a response. It's not an ideal option if you want the refund quickly or you are in a rush. It is a rather good option if you have supporting files or documents you want to attach to speed up the process.

What If I Go to United Airlines Office at the Airport, Can I Get My Refund?

If you are still at the airport, you can go to their office directly. The customer support service agents will take up the matter and give you the necessary assistance. It's a great option as it provides you with immediate answer.

In case your refund is approved, ensure you get a confirmation from the customer service agent. Present the unused ticket part to that agent. Also, you can confirm with the agent if there are any fees to be deducted from that refund.

How Do I Submit an Inflight Charge Refund Request with United Airlines?

The process is easy.

  1. Go to the United Airlines website and click customer refund menu
  2. Enter your contact information in the form on your screen
  3. Select what you would like refunding and insert your ticket number and last name. You can also choose enter details option and entire the requested information.
  4. Enter your reason for wanting a refund. Give viable details for speedy processing.
  5. Attach relevant files or documents to the request. Scan the unused part of the ticket and add it to the list of attached files.
  6. Enter your email address. United Airlines contacts you via the email and give you updates concerning your refund request.
  7. Click submit
  8. Expect an email confirmation response on whether the refund request is approved or denied.

What Is the United Airlines Refund Policy?

You can go to the main United Airlines website and check the refund policy. This policy allows United Airlines to review refund requests and approve or deny. Refunds are given through your bank account as per the original payment. Refunds to your credit card can take 7 business days. In case, more than 7 business days elapse and still there is no refund, contact United Airlines or your credit card company to know why.

In case you paid cash, you can wait for up to 20 business days to get your cash refund.

What Are These Inflight Charges?

Inflight charges you can get a refund for include Wi-Fi, inflight drinks and food not covered by the airline, and other services rendered to a passenger like seat upgrade. If you spend money on these things and you don't get a service, you are liable to get a refund.

How Do I Get a Refund for an Inflight Charge from United Airlines?

Why Did GetHuman Write "How Do I Get a Refund for an Inflight Charge from United Airlines?"?

After thousands of United Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for an Inflight Charge from United Airlines? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting United Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund for an Inflight Charge from United Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

United Airlines

Asked 3 years ago
Updated 2 years ago
Viewed 1,539,687 times
United Airlines
Get refund for inflight charge
contact United Airlines about charge
united refund request

What customers are saying about this and similar problems

Canceled my flight need a refund on a bag I also paid for
I would like to check the value of travel credits I have on my account.
I would like to check the value of travel credits I have on my account.
Check value of travel credits
How do I prepay for Wi-Fi for * people on united flight **** to Atuba
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!