United Airlines: How do I cancel an upcoming flight booking?

A simple 4 step guide for solving this common United Airlines problem quickly and effectively by GetHuman

Before you get started, be sure you have: Passenger name, Flight number
1
We tell people all the time, before you call United's customer service department, make sure to check why type of ticket you have as that will help determine how much you can get refunded (if any) for your flight. In most cases your ticket is classified as non-refundable so it's good to know that before you call. Most of the time these tickets mean you won't be assessed a fee for a cancelling your flight, but you also may not be able to get the full value of your ticket back.
2
A couple of things you should know before your call, concerning their cancellation policy - If it's within 24 hours of when you made the booking, you will get fully refunded by the airline. The only time this is not the case is if it's not within 7 days of the flight. You should also know that you can possibly transfer the value of the flight to a voucher and all you will have to do is pay the change fee of $200. It's not ideal but at least you can possibly get some of the value of the ticket back and it's not a total lost cause.
3
Now that you are well informed it's time to call them. You can best reach them using this number as this is the fastest way to get through to United's customer service department.
4
When you get a rep on the line, let them know that you need to cancel your up-coking flight and that you would like to discuss your options for not only cancelling the flight, but possibly recouping some of the value of the booking that you are cancelling. Good luck!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of United Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: United Airlines: How do I cancel an upcoming flight booking?; I arranged a family get together in dominican republic and bought the ticket and found that one o...; My husband needs to take oxygen with us on our trip to Alaska I need to know what type of portabl...; I am a disabled veteran and I will need assistance while changing planes at the airport. I am mob; Im looking for a free number for booking from Ireland or if United could call me instead, please?; Unitied Airlines, how to change flights without charge due to viral medical emergency... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 75 minutes to get through these steps according to other users, including time spent working through each step and contacting United Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I cancel an upcoming flight booking? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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