How do I dispute an overcharge or strange charge from United Airlines?

A simple 7 step guide for solving this common United Airlines problem quickly and effectively by GetHuman

1
From time to time you go to check your credit card statement and notice a strange charge. Occasionally this can happen with United Airlines. Not to worry, there's a way to submit a refund request from them. We're going to us this form to submit the request so when you are ready get started by clicking on this page.
2
Select the refund type by clicking "Select Refund Type" from the drop down menu
3
Click your refund type and enter your required personal information.
4
If the charge was related to a recent flight, enter that flight information in the next box
5
If you have any additional files you want to submit like a screenshot of the charge on your credit card statement, upload that information by clicking "Choose File", otherwise you can skip this and continue on.
6
When you get to the comments box detail the nature of the charge, why you think it's a strange charge or overcharge, and why you would like a refund. Try to include as much information as possible so that someone from United customer service can look into this for you and hopefully get you that refund!
7
Click "continue" when you are ready to submit.
We've helped 8,362 people get refunds from United Airlines in the last 90 days. Let us help you!
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Author:Adama year ago

About this Step by Step Guide

After thousands of United Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I dispute an overcharge or strange charge from United Airlines?; I am having trouble getting a cabin upgrade refund for my latest trip from Guam to Tampa; Need a refund for my United flight. Here is the story: I had plans to fly from PHX to Dominican ...; Plane UA landed but sat at Denver tarmac we missed connection UA which departed. P***en...; I am getting texts on my cell phone about flights I never reserved* I do not want ANY texts from United Airlines; What to know the cost to change my flight... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 68 minutes to get through these steps according to other users, including time spent working through each step and contacting United Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I dispute an overcharge or strange charge from United Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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