United Airlines: How do I get a refund when United rescheduled my flight- after I bought it- to a time that no longer worked
A simple 7 step guide for solving this common United Airlines problem quickly and effectively by GetHuman
Flight number, Name on the ticket
To make this process as easy and seamless as possible, before you start, go ahead and gather all of the information pertaining to your issue. Make sure to note the original flight numbers and times, the flight numbers and times that they changed it to, how much you paid for the flight, and the reason why the airline is moving your flight to the time that doesn't work for you. Once you have all of that information, go ahead and open this link.
From the first drop down menu click "Select Refund Type"
Choose your refund type and enter your required personal information.
Next input the flight information pertaining to the original flight.
Where it gives the option to upload a file, go ahead and attach any files that will help to clarify your issue. If you don't have any additional information just move on to the next step.
When you get to the section that has the comments box, explain that you originally had a flight that worked for you, that the airline changed the flight to a different time and that the new time no longer works for your travel needs, and that you need to fly on a different airline so you need a refund. Take some time in here to clearly write out the issue so someone can easily understand it. This will help speed up the refund process.
When you finish explaining your issue, take a moment to check over your explanation to make sure it's as accurate as possible, then click "Continue" to submit and you should hear back from them in 24-72 hours.
Categorized:Adam2 years ago
About this Step by Step Guide
After thousands of United Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: United Airlines: How do I get a refund when United rescheduled my flight- after I bought it- to a time that no longer worked; My husband needs to take oxygen with us on our trip to Alaska I need to know what type of portabl...; I am a disabled veteran and I will need assistance while changing planes at the airport. I am mob; Im looking for a free number for booking from Ireland or if United could call me instead, please?; Unitied Airlines, how to change flights without charge due to viral medical emergency; Query about baggage using international and domestic airways same time.... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 76 minutes to get through these steps according to other users, including time spent working through each step and contacting United Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for United Airlines Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund when United rescheduled my flight- after I bought it- to a time that no longer worked guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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