United Airlines: I was bumped off of my flight, yet I was still charged?
A simple 7 step guide for solving this common United Airlines problem quickly and effectively by GetHuman
A lot of times when you get bumped either voluntarily or involuntarily, a company as big as United can forget to process your refund, or the refund got lost in the process. There's a way to submit a claim online and when you are ready to be begin, go to this form by
clicking on this page. You will also want to make you have your flight information.
From the drop down menu titled "Select Refund Type" select the reason for your refund
When you click the box for your refund type, enter the required personal information.
Enter your ticket and flight information
If you have any additional information that may require uploading to their site (like a voucher or a print out with the details of the bump and missing compensation), upload that information by clicking "Choose File".
Below In the comments box you will get to submit the details of your refund request. It's best to be very specific here as the person in the United Airlines customer service department will need to be able to research your issue and fully understand the problem so they can easily refund you back your money.
When you are done, click Continue.
Categorized:Adam2 years ago
About this Step by Step Guide
After thousands of United Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: United Airlines: I was bumped off of my flight, yet I was still charged?; Trying to request refund or credit by cancelling a booking done through an online agency for non-refundable tickets; I am trying to buy a package of yearly upgrades that I have purchased in past years and the website will not process it; can i pay for a carry on rather than check my bag?; I need to cancel my flight and request a refund; questions regarding flying with children and getting assistance with my children... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 72 minutes to get through these steps according to other users, including time spent working through each step and contacting United Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for United Airlines Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I was bumped off of my flight, yet I was still charged? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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