Is There a Way to Get Reimbursed for a Weather Delayed Flight with United Airlines?

If you had a United Airlines flight delayed by weather, you might be eligible for a refund or a partial refund of your ticket price. The online procedure for requesting a refund is easy. If your refund request is granted, you should receive it within seven to 20 business days.

Air travel is sometimes unpredictable. Unforeseen weather issues can cause flights to be delayed, even canceled. If you booked a flight with United Airlines that was delayed or canceled due to bad weather, you might have found your plans ruined. And if that has happened, you may wonder how to get a refund. Keep reading to learn about United Airlines' weather-related refund policy.

United Airlines Refund Policy

In general, some United Airlines tickets are refundable and some aren't, while others may qualify for partial refunds. However, if the flight was delayed due to bad weather, even non-refundable tickets may become eligible for a refund. If the delay forces you to change your travel itinerary, you may be able to get a refund for the portion don't use, and the airline waives the usual ticket change fees.

Your refund will be credited to whatever form of payment you used to buy the ticket. Credit card refunds are processed within seven business days. All other refunds will be processed within 20 business days.

Requesting a Refund

To request a refund from United Airlines, follow these instructions:

  1. Go to the United Airlines website.
  2. Click on the Sign In icon in the upper right corner and sign into your account.
  3. Go to the United Airlines refund request page.
  4. Click on the Request a Refund tab.
  5. Click on the Add a Trip button to locate the trip you want a refund for. Alternatively, click on the Enter Receipt Details button to specify the ticket by a receipt. Then, follow the instructions.
  6. Enter the delay details in the text field under the Details header. Please note: do not enter credit card details in this text field.
  7. Attach any relevant files by pressing the Choose File button.
  8. Enter a contact email under the How to Get Back to You header.
  9. Enter your personal information under the Your Information header.
  10. Click on the Submit button.

Checking on the Status of Your Refund Request

You can check on the status of your refund request by following these instructions:

  1. Sign into the United Airlines website.
  2. Go to the refund request page.
  3. Click on the Check Status tab.
  4. Enter your last name in the text field on the left.
  5. Enter your ticket or tracking number in the text field on the right.
  6. Click on the Check Status button.

Contacting United Airlines

If you need any help making the refund request, or if you have any other questions, contact a United Airlines customer service representative. You can reach on by phone, email, or on the help forum.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Is There a Way to Get Reimbursed for a Weather Delayed Flight with United Airlines?

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