United Airlines: Is there a way to get a refund or credit for missing a flight due to a death in the family?

A simple 7 step guide for solving this common United Airlines problem quickly and effectively by GetHuman

Most airlines have a specific policy that deals with this exact issue. Chances are if you had a death in the family, with only a little bit of proof you can get a can get your money back in either the form of a refund or a credit or voucher for a future flight. Luckily you can do this online. Gather your flight information and open this link.
With the page open on the first drop down click "Select Refund Type"
Select the refund type and then enter your required personal information.
Next input your flight information
This next section may not be necessary but if you have any additional information (like a death certificate) that will help you prove your case click "Choose File" and upload your document, otherwise you can skip this and move on.
Next in the comments box, detail the reason why you would like to get your money back. You don't need to get into the details of the death but make sure to highlight the fact that you had a death i the family and that you couldn't make your originally scheduled flight.
Once you are done, give your submission a once over to make sure it's as accurate as possible, then click "Continue" to submit.
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Author: Adam • March 31st, 2017

About this Step by Step Guide

After thousands of United Airlines customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: United Airlines: Is there a way to get a refund or credit for missing a flight due to a death in the family?; Im looking for a free number for booking from Ireland or if United could call me instead, please?; Unitied Airlines, how to change flights without charge due to viral medical emergency; Query about baggage using international and domestic airways same time.; I need to change My travel date, and can not acces a **** number from Managua nicaragua; My travel agent booked my flight without my middle name which is on my passport. Will this be a pro... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 66 minutes to get through these steps according to other users, including time spent working through each step and contacting United Airlines. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Is there a way to get a refund or credit for missing a flight due to a death in the family? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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