What Do I Do If My United Airlines Flight Was Cancelled?

Your United Airlines flight can be cancelled due to unforeseen circumstances like bad weather or technical problems. The airline will try to put you on the next flight to your destination. You can either rebook your flight or if you can't get available seats, you will be put on a standby list and put on the next available flight. You may also decide to cancel your trip and get a refund.

What Do I Do If My United Airlines Flight Was Cancelled?

Sometimes, events impact you that are out of your control for example an airline cancelling their flight. When it happens, it can be inconveniencing.

United Airlines will do their best to get you on another flight if your flight has been delayed for over an hour or it has been cancelled. They will also try to rebook you on another flight if you miss a connection if you are on a multicity trip.

You are ultimately responsible for finding a flight that best suits your needs. It is good to have options which the airline will certainly provide.

If your flight is delayed or cancelled, you can check on the status of other flights online using the United Airlines mobile app or website. You may also visit a United Airlines kiosk at an airport.

Your Options

You have several options when your United Airlines flight is cancelled. The first is that you can check if there is a new flight headed to your destination.

The airline will be responsible for booking you on the new flight. If they have already done so, you will be able to print your boarding pass immediately wherever you are.

Another option at your disposal when your United Airlines flight gets cancelled is to check the airline's website and rebook yourself on the next flight out of the airport headed to your destination.

The flight has to have available seats. If you speak to an airline agent, they will tell you the same thing.

If you cannot get a flight with available seats which still has an acceptable departure time, you can be put by the airline on the standby list. The airline will then put you on one of those seats if they become available.

You will still be able to get the seat on the flight you rebooked. The airline will also waive standby fees so you get the seat at no charge.

If the flight is not listed on the mobile app, website or airline kiosk, you should visit the departure gate at least an hour before the plane is to depart. The agent at the gate should be able to put you on the standby list.

The last option you have is to switch to a nearby airport if it still works with your travel plans. You will simply use the app or website to switch airports. It will only be viable for airports that are close by.

If you had checked bags on the flight that got cancelled. There is no need to worry. Your bags will still get to the same destination but on a different flight.

If you are switching to a nearby airport, the United Airlines customer support representative at the airport will help ensure your bags follow you to the airport. You will have to rebook your flight first for you to receive your bags in this case.

If your luggage arrives at the airport before you, simply visit the kiosk and claim your luggage. You can use United Airlines ‘Track my bags' feature on the app to see where your luggage is at any time.

If you rebook a flight that is not until tomorrow, you should contact United Airlines customer support. A representative will assist you get discounted hotels and free toiletries.

United Airlines does not offer free hotel stay if your flight is cancelled. Clearly note that.

Sometimes, it may no longer be worthwhile to go on the trip if your flight is cancelled particularly if it was a time sensitive matter. In such a case, you should speak to United Airlines customer support about cancelling your trip and getting a refund.

Summary

Your United Airlines flight can be cancelled due to unforeseen circumstances like bad weather or technical problems. The airline will try to put you on the next flight to your destination. You can either rebook your flight or if you can't get available seats, you will be put on a standby list and put on the next available flight. You may also decide to cancel your trip and get a refund.

Keywords

Cancelled, United Airlines, Flight

What Do I Do If My United Airlines Flight Was Cancelled?

Why Did GetHuman Write "What Do I Do If My United Airlines Flight Was Cancelled?"?

After thousands of United Airlines customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My United Airlines Flight Was Cancelled? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting United Airlines if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My United Airlines Flight Was Cancelled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

United Airlines

Asked a year ago
Updated a year ago
Viewed 622,008 times
United Airlines
Cancelled United Airlines Flight
flight cancelled united
rebook flight cancelled

What customers are saying about this and similar problems

Our flight is delayed and we are going to miss our connecting flight
Traveling to st thomas tomorrow AM, united won’t accept the documents uploaded showing...
hello**what baggages can I have for my return flight from Boston to Paris with air cana...
travelling to usa from canada and i ahve a rapid antigen test is that okay to travel with?
I am transiting through Munich airport from the United States to Croatia. One of us isn...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!