How Do I Submit a Claim to United Healthcare?

When you find yourself responsible for submitting your claim to United Healthcare, you can do so by following a few simple steps. Find the medical claim submission form on United Healthcare's website, complete it, attach your bill and mail it to the agency for processing. You will receive an EOB outlining your obligation, any refunded amount and how much is applied to your deductible.

United Healthcare provides a variety of health insurance plans for millions of people and is dedicated to helping individuals have happier, healthier lifestyles. If you're a United Healthcare member, you need to know how your insurance plan works.

How do you submit a claim to United Healthcare? You can get information and support by contacting United Healthcare customer assistance here, or read below on how to file your health claim.

When to File Your Claim

In-Network Claims

For in-network care, your healthcare provider will file your insurance claim on your behalf along with the detailed invoice of services received during your visit. You can get a copy of the detailed bill from your care provider to compare to the claim submitted. You will receive an explanation of benefits when your doctor or clinic submits your claim showing what was paid by your United Healthcare plan and what is your responsibility.

Member Submitted Claims

While most claims are submitted by the care provider, there are times you will be responsible for submitting your claim for reimbursement. These include the following:

  1. Dependent claims: For FSA accounts, you must submit the claim to United Healthcare for payment or reimbursement.
  2. Up-Front Billing: Some providers require payment upfront and don't file insurance claims on behalf of patients. If this is the case, you will have to submit your bill to United Healthcare.
  3. Out-of-Network providers: If you see providers outside your plan's network, it's your responsibility to submit your claim. The out-of-network provider cannot submit a claim to United Healthcare on your behalf.

How to Submit Your Claim

To submit your United Healthcare claim, follow these steps:

  1. Open United Healthcare's website in your browser.
  2. Log in to your online account.
  3. Click on the "Claims and Account" tab.
  4. Select "Submit a Claim."
  5. Open the "Medical Claim Submission Form."
  6. Download and print the form
  7. Fill out the medical claim submission form and attach your bill.
  8. Submit the claim form and the bill to United Healthcare at the address listed on the website.

After You've Submitted Your Claim

Once you have mailed your claim, it will be processed by United Healthcare and you will receive an EOB (explanation of benefits) outlining how much you will be reimbursed for your out-of-pocket expenses. It will also list how much was applied to your deductible.

If your care provider doesn't file your United Healthcare claim on your behalf, you can do so by following the steps outlined above. For more information or assistance, contact United Healthcare member support here.

How Do I Submit a Claim to United Healthcare?

Why Did GetHuman Write "How Do I Submit a Claim to United Healthcare?"?

After thousands of United Healthcare customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Submit a Claim to United Healthcare? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting United Healthcare if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for United Healthcare Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Healthcare in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Submit a Claim to United Healthcare? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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