The COVID-19 pandemic affected our lives in many different ways. Our travel plans were also impacted by the virus outbreak. Therefore, those who had plans to travel were forced to cancel their trip and get a refund on their purchase. If you purchased tickets to go to Disney World, but were forced to cancel your trip and want to know how to get a Universal Studios ticket refund, you came to the right place. This article has all the information you need to get your money back on your canceled Disney trip to Universal Studios.
Under normal circumstances, you can't get a refund on Universal Studios tickets after 24 hours of your purchase. However, due to the unforeseen events taking place worldwide with COVID-19 hitting unexpectedly, you have two options; you can either get a refund or change your tickets to a later date when the attraction reopens.
Through June 30, 2020, Disney will be giving full refunds for all unused vacation packages and hotel stays. If you have booked a trip to Universal Studios through Disney that was scheduled to take place during the time of closure, you won't have to do anything to get your money back as Disney is automatically refunding those who were affected. The amount of the purchase will be sent back to the payment method you used when purchasing your tickets and should show up in your account in 7 to 10 business days. However, if you booked your trip through a travel agency, you will have to contact them for your refund. If you haven't received your refund when expected or have any questions, feel free to contact a support agent at Universal Studios by visiting this link.
Disney understands what a missed trip can feel like after making all the necessary plans and arrangements and wants to provide those who rebook their trip some generous incentives to make their trip even more enjoyable. Those who decide to try it again and rebook their vacation anytime from June 1, 2020, through September 20, 2020, will receive a nice package plan that may include hotel stay, free dining, and even free parking.
In addition, any unused single or multi-day tickets or unused tickets purchased to visit the theme park on specific dates that are dated from March 12, 2020, through the time the closure ended, will be extended automatically and can be used any time before December 15, 2020.
Contact a Disney travel agent for more information or to rebook your new trip now by clicking here.
After thousands of Universal Studios Hollywood customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Universal Studios Ticket Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Universal Studios Hollywood if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Universal Studios Hollywood in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Universal Studios Ticket Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.